Ad block is on, but still get the message that it's not

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  • updated
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there are ads on the screen/page where the message appears and checking my ad blocker plus, it is disabled for this site. what's wrong?

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SA Jacob Maltz
  • Awaiting Customer Reply

what other browser add ins are you running ?  You can try temporarily disabling them one at a time until you figure out which is interfering with our page.  Please let us know what you find.

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rfrome

Jacob,

Thanks for the idea. I was running a Kaspersky extension and when I turned it off I did not receive the whitelist notice. 

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rfrome

Jacob,

As I said I turned off the Kaspersky extension and totally disabled the Ad Block plus, but still have the Kasp. total security protection on , and continue to receive notices that ads are being blocked. What else could be causing this? I've allowed banners in Kaspersky and popups, allowed ads in Chrome.