Seeking Alpha Feedback Forum

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+2

Getting newsletters to gmail?

chadwick404 2 months ago in Mailers / Newsletters 0

My account settings show my yahoo address - only.  Yet I am recently getting newsletters to my Gmail address.  I do not want any of the newsletters.  To my knowledge, my Gmail address is not on record.  Unsubscribe does not negate the newsletters.  How do I unsubscribe for a non-listed Gmail address without simply banning all email from SA?

+2
Completed

stopped receiving alerts about 10 days ago

JAPjr 3 months ago in Mailers updated by dandyl1 3 months ago 3
Email Alerts
Answer

Hi dandyl1,

Thanks for the message.

I checked and found that your emails were being blocked by your email provider and we have cleared all bounces now.

Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

We have cleared all the bounces now and you should start receiving all emails now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+1

Mrcrates@community lunch ideas around the world

anonymous 12 hours ago in Mailers / Newsletters 0
+1

SE selling out? Tell me it isn't TRUE?

JPGingas 2 weeks ago in Mailers / Newsletters updated by Chika253 2 weeks ago 4

As a long-time SE subscriber...what I've LIKED about the service is I can go to one place and get all the articles I need! Why are you now, running so many teaser articles that are trying to SELL yet another stock service??? Have you been talking to Elon?

+1
Answered

account deactivation

TFO2000 2 weeks ago in Mailers updated by Existential Accountant 2 weeks ago 8

I am being bombarded with messages saying my seeking alpha account has been deactivated.  Why?

notifications
Answer

Hi there,

Please disregard these emails as they were sent in error and your SA accounts should not have been affected in any way. This was sent out due to a technical glitch on our automatic emailing system and there’s nothing to worry about.

Your account is working perfectly fine. Apologies for the confusion here.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+1
Completed

I am not receiving emailalerts in my email, once again.

VASILIS-13 1 month ago in Mailers updated by SA Admin Shubham Shresth 6 days ago 13

For the last 2 days I am not receiving email alerts, and also the tab that used to appear on the top of the seekingalpha page in order to reenstate the alerts it does not appear also. 

Thank you 

Email Alerts
Answer

Hi 26184, giants1 and SingaSaint,

You should be receiving the emails now.

@giants1 - Please check both boxes.

Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+1
Answered

All Alerts, Moring Briefing, and Portfolio Summary Headlines Stopped

25273533 2 months ago in Mailers / Newsletters updated by Alexandear 2 months ago 8

One day week before last all individual stock alerts, morning newsletter, and portfolio summary suddenly stopped. I had changed nothing on my end.  Alerts etc are still checked on SA site.  What changed on Seeking Alpha that could have caused alerts to suddenly cease being sent to my email?

Email Alerts
Answer

Hi there,

The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+1
Completed

No longer receiving newsletter

BlueBuster 2 months ago in Mailers / Newsletters updated by SA Admin Shubham Shresth 2 months ago 3

Hi, I haven't been receiving the Wall Street Breakfast newsletter. Unsubscribing and resubscribing hasn't helped.

Email Alerts
Answer

Hi there,

The issue was with the bounces. Emails can be stopped due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Answer

Hi there,

The issue was again with the bounce. Emails can also stop sending due to a bounce we received from your email provider or if you accidentally reported our emails as spam. We must obey the message from your provider due to spam regulations and we freeze your emails.

The bounces are cleared now.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

+1

I am not receiving my news reports suddenly. What happened to them? I have an annual subscription.

anonymous 2 months ago in Mailers / Newsletters 0

I am not receiving my news reports suddenly. What happened to them? I have an annual subscription.