Seeking Alpha's Feedback Forum

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Our team reviews every post in this forum. However, we cannot guarantee a personal response to every post.

0

The earnings call transcript for Acacia Communications, ACIA, for Q3 2016 is missing

zimjh 3 years ago in Website • updated by Sriramchits 3 years ago 1
0
Under review

Why have you hidden email preferences? It took 20 mins. to find it.

sueMCXX3 3 years ago in Website • updated 3 years ago 2

I finally found it under Contact>Website and Technical Problems>Settings>click on "here">Email alerts. It used to be easy to find. Website "improvements" are almost always not.

0
Under review

How do I delete an account?

elimsimpson 3 years ago in Website • updated by SA Admin Daniel Hochman 1 year ago 6

Accidentally opened a second account under another email, how can I delete it?

0
Fixed

Constantly getting updates on articles that I have UNTRACKED updates on multiple times.

mjs_28s 3 years ago in Website • updated by SA Admin Daniel Hochman 3 years ago 3

Constantly getting updates on articles that I have UNTRACKED comments on multiple times.

What is going on? Nothing on my end has changed. Please look into it as it is very annoying to see the same articles constantly coming up regardless my untracked comments.

0
Not a bug

Access Blocked

DaKeg2811 3 years ago in Website • updated by SA Admin Daniel Hochman 3 years ago 3

I have started getting a blocking screen on the website today which says java may not be working or you do not like my browsing history. App on Iphone and Ipad works fine.

I have changed nothing on my computer. Using IE 11 Latest update. Windows 7 Java installed and running.

I will Email a screenshot of the message.

0
Under review

Create New Instablog Link

MTRIG 3 years ago in Website • updated by SA Admin Daniel Hochman 3 years ago 1

When I look for the link to write a new instablog it seems it takes me 10 minutes to find it. I go to Profile > Instablog but there is no link, then I look around more and more.


Finally I click one of my older Instablogs, and I see a link there to create a new one. It seems if I did not have an existing instablog post there would be no link.


Please place a link to the Create Instablog somewhere that is more visable / useable or let me know where this feature exists other than on clicking on an old post.

0
Fixed

Symbol and pricing display are misaligned on Safari

FlugHerr 3 years ago in Website • updated by SA Admin Daniel Hochman 3 years ago 8

In my portfolio view the symbols and prices are are displaying properly. MacBook Air with Safari

Answer

Our developers are currently working on this bug and hope to have it resolved shortly.

0
Completed

Why isn't there a Home link to navigate back to the home page?

ron_paulite 3 years ago in Website • updated by SA Daniel Makover 3 years ago 1

Almost all websites have a Home link at the top to navigate back to the home or front page. The previous Seeking Alpha site also had it.

Please bring it back.

Answer
SA Daniel Makover 3 years ago

You can go back to the home page by clicking on the Home Icon on the top left corner of the screen.

If you continue to experience difficulties please send us an email to: websupport@seekingalpha.com

0
Completed

Get rid of the chat window in Premium articles;

Mike worrel 3 years ago in Website • updated by SA Admin Daniel Hochman 2 years ago 5

If i open 5 articles from premium authors, chat window is opened on all them and sound is annoying (make the sound mute by default) or removing chat which is a better solution. If anyone wants to chat, one can open a separate window for chatting.

Answer

Hi Mike,


If you mute the chat in the upper right corner it will remember your setting on all future windows/tabs you open. If you are subscribed to multiple services, the mute doesn't carry over from service to service - you have to adjust volume once per service as users may want to get a ping on one service and not another at a given time.


You can also minimize the chat window next to the sound button - though this is required in each window/tab you have open. Many users have indicated that they prefer to have chat open in all their windows by default so 'they don't miss anything'.


Hope this helps.

Jonathan