Seeking Alpha Feedback Forum

Please report issues with the site or mobile apps here.

+26
Fixed

Site going into a reloading loop due in Safari due to MacOS update 10.15

Alton Brantley 2 years ago in Website updated by TrevorHealSA 2 years ago 51

When a web page loads, it gets a series of loading errors (visible in the "Developer-> Javascript console" on Safari.  It has happened on 3 different posts.

+25
Fixed

Virsus alert: Please be advised that I am getting the following alert from my anti-virus application (AVG)

Sam Sawyer 3 years ago in Website updated by clean-up-1 2 years ago 28

This happens when I click on notifications that inform me of new comments on articles and authors that I am following.  It could be a false alarm but please investigate and advise.  My email address is sam.sawyer@gmail.com.



Answer

Hi,


To provide some more transparency here. Avast & AVG (and possibly others) incorrectly identified a piece of our code as Malware. We have rectified this issue with them and you should no longer see this message. If you still see it, try closing your browser and re-opening Seeking Alpha. 


To be clear, no malware, virus or data breach occurred here.


Please don't hesitate with any follow up questions.


Thanks,

Daniel

+21

I am not a robot

appyface 2 years ago in Website updated by americawestcmh 7 months ago 6

Just started coming past week or two.  I click on article in email notification, new browser tab launches, page title "Access to this page has been denied."  Once I get past "I am not a robot" challenge, it doesn't happen again even if I close the browser.  It returns after Nightly updates, which it does, well, nightly.  No adblocker.  Cookies and javascript are enabled.  I use Firefox Nightly x64, current version is 73.oa1.  

+20

Keep getting the Yikes error page when I go to portfolios

Tumbling Dice 2 years ago in Website updated by Heiko Hofheinz 1 year ago 4
+19

Overview section under Key Data disappeared

Sybr 1 year ago in Website updated by a neuffer 1 year ago 15

SA Team,

What happened to the Overview section under the Key Data tab for individual companies? Why isn't it there anymore?

+17

Press and Hold

Dan Moriarty 2 months ago in Website updated by Incoming 2 months ago 16

Every time I load an article I get "Press and Hold".  I am not a Robot.  I do not have cookies blocked.  Javascript is enabled.  I have no Idea why this is happening, but I can't use you site.  I have a Pro Subscription and this is a very disappointing service issue.  Why isn't there a notice from Seeking Alpha that you are having service issues?  No other web site are having problems.  So, I doubt it's me.  But if it is, I need to know.  Right now I'm clueless about what is happening.

Answer
SA Admin Kushal Mehrotra 12 months ago

Hi,

You may find some information here, as to why you keep getting captcha prompts:
What Triggers Google CAPTCHA Requests When Searching

Hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

+17
Under review

News Items Not Expanded anymore?

lemongrass 2 years ago in Website updated by bndsnstks 2 years ago 37

Latest news feed appears to have just switched to showing only headlines, and not the expanded view of each item.

https://seekingalpha.com/market-news 
I don't see any option in settings for changing that back?

+16
Completed

Create comment order setting preference

Random Logic 3 years ago in Website updated by clean-up-1 2 years ago 18

We can now switch order of reviewing comments.  The default is to see the most recent comments first.  I can see where some readers would like that but after using it this way for a while, I would actually prefer to see oldest comments first.  There may be others like me,  If we could set our preference in settings, everyone could get what they wanted.