Seeking Alpha Feedback Forum

Please report issues with the site or mobile apps here.

+15

Limiting mutes to 3

Perkins Cove 3 years ago in Website updated by JohnP 2 years ago 2

You are now limiting the number of mutes to 3, or "start a free trial to Pro". After the free trial is over then what happens? Go Pro @ $75/mo or continue on "Basic" with only 3 mutes available? I am not interested in Pro, so my choices will then be to accept annoying posts ("noise") on StockTalks, or sign off. Of course, if I sign off I will no longer be seeing your ads. Is this really what you want to accomplish?

+14

The cost of you PRO plan is beyond unacceptable

Ted's Cat 3 years ago in Website updated by mfreeman775 3 years ago 4

I am currently spending ~$650/yr on subscriptions on your site, and being able to read articles more than 30 days old is critical to my being able to evaluate either an investment idea or an additional subscription service. 


Now if you had the expertise of a dedicated investment news outlet (WSJ, Barron’s, etc.), I can understand that there would be a return on that investment, but most of the articles are not written by an investment professional, let alone an SA staff writer.


If you need additional revenue to maintain and enhance the web site, I would gladly sign up for say $10/mo.  Asking for an additional $900/yr for nothing more than retrieving information stored on a disk drive far is beyond reasonable.

Answer

Hi,

You may find some information here, as to why you keep getting captcha prompts:
What Triggers Google CAPTCHA Requests When Searching

Hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

+13
Under review

The portfolio function is unavailable ("Yikes" graphic appears)

Dividend Sleuth 6 months ago in Website updated by SA Jacob Maltz 6 months ago 1
+13
Under review

Untrack comments/replies on StockTalks

Perkins Cove 3 years ago in Website updated by scotch64 2 years ago 2

I would like to suggest an "Untrack comments", or "Untrack replies" button for StockTalks, similar to the one already being used for articles. I often receive notifications that I have a new reply to an old thread that I have no interest in following any longer. This makes for an unnecessary annoyance.

+13
Awaiting Customer Reply

Portfolios not in sync between app and web

johnponder 3 years ago in Website updated by chris sword 8 months ago 8

I have 5 portfolios.  Data from portfolios 1 & 2 show up in the android app but not on the web. Data from portfolio 3 shows up on the web but not in the app.  Portfolios 4 & 5 are in correct sync. An odd synchronization bug.  Have tried un-installing and re-installing android app, and using different browsers for the web, resetting cookies and cache, all to no avail.  
Suggestions?

+13
Under review

Need a way to block the commentary from certain annoying (and prolific) readers.

David Fields 3 years ago in Website updated by rjm22 1 year ago 14

Certain commenters are very prolific and repetitive; responses to any counter argument is either ignored by said commenter or given an almost word-for-word repetition of a previous comment, including unsupported links to charts and other irrelevant data. This particular commenter is so prolific and so annoying that I simply no longer want to see anything from this individual, no matter what they say.

Answer
SA Jacob Maltz 1 year ago

As of today, muting of users is virtually unlimited (you will be able to mute up to 300 people)

+12
Awaiting Customer Reply

Someone Created This Account That Isn't Me

anonymous 5 months ago in Website updated by SA Jacob Maltz 5 months ago 2

Hi, I received an email claiming I signed up for this service - I didn't so I've changed the password and I'd like this account promptly deleted (Don't leave a feedback response saying something was compromised all of my passwords are randomized and different for each site. My email was probably used by a bot creation service.)

Answer
SA Jacob Maltz 5 months ago

So if I remove your account, it will not stop the bot from creating another account with your email if it  gets around our bot blocker (which cannot be 100% foolproof).    I did a "block" on the account so the user cannot comment or perform other tasks.

I suggest you just leave it dormant.  If you decide to delete your account anyway, go here https://feedback.seekingalpha.com/knowledge-bases/2/articles/621-how-do-i-delete-or-close-my-account

+11

Portfolio doesn't display

Out_on_a_limb 8 months ago in Website 0

Simple as that. This is terrible as it is a crucial time to monitor the portfolio.

Do you understand to not make modifications when the whole world is going in shutdown mode?

I guess this problem is related to India's shutdown.

+11
Under review

SeekingAlpha ad becomes a real problems now

Lejun James Shao 4 years ago in Website updated by SA Admin Jonathan Liss 4 years ago 1

Now when I read some articles, my computer CPU runs 100% and the page becomes frozen and becomes extreme slow.