Seeking Alpha Feedback Forum

Please report issues with the site or mobile apps here.

0
Under review

Tech problems with website

skifun333 4 years ago in Website updated 4 years ago 2

I am constantly having to renew the page I am viewing because it freezes. Also I'll click on another article and I'm no longer logged in to your site. Yet I seems as if I am logged in but I can't see my user picture. There's nowhere for me to actually log out so I can log in again. I seem to be in limbo where I can't see new comments on articles I'm following and I can't comment on any article at all. The bugs are getting extremely tiresome and obnoxious. Your adds make your web pages take forever and a day to load.

0

Help us optimize our quote page menu

SA Admin Daniel Hochman 4 years ago in Website updated by JHHAlpha 1 year ago 5

Hi All,

We are currently working on improving our quote pages. One test we are running moves our menu from the center of the page to the left side (in place of the ad). This gives us more room to expose all our great content and moves all options within the reach of one click.

One of the key challenges we face is how to organize and categorize our quote page menu. We'd like to crowd source this and ask you to help us with a "Card Sorting" exercise.

It's fun and only takes a few minutes to complete:
https://p1m3u0bo.optimalworkshop.com/opt...t/73xq00a6

Help us make our quote pages awesome and grow the SA community!

Thanks,
Daniel

0
Under review

How do I edit my password when I don't know what my current one is?

capitalistbeneficiary 4 years ago in Website updated by SA Jacob Maltz 4 years ago 1
0
Fixed

Symbols in portfolio just suddenly disappeared.

whatgoesup... 4 years ago in Website updated by mmc1968 3 years ago 4
0
Answered

how do you delete a stock symbol from portfolio?

KBettes 4 years ago in Website updated by SA Admin Daniel Hochman 4 years ago 2
0
Fixed

Prompted for "staging" login

gofx 4 years ago in Website updated by SA Admin Daniel Hochman 4 years ago 2

I'm being prompted to log in to staging.seekingalpha.com but I don't believe I have a login for that... as it does not accept my current one.

0
Answered

How do I update credit card?

ron2368 4 years ago in Website updated by SA Ziv Plotnik 4 years ago 3

Got an email yo update but see no trace of it in my account.

Answer
SA Ziv Plotnik 4 years ago

Hello,


You can update your personal info by clicking on the picture/person icon on the top right hand of the screen, and going to Settings or Profile.

0

How do I change my E-mail address?

WmHilger1 4 years ago in Website updated by mmacius 3 years ago 1

My screen name is WmHilger1. I have tried MULTIPLE TIMES and ways to notify you of my changed Email URL. As far as I can see, it has NOT been done! Don't you realize that people move and sometimes sign up with new ISPs. Why does everyone make it so difficult? Get with it, you are working with live people who do make changes in their lives!

0

Automatically Assigned Temporary Password - Poor Security

Robert Lynch 4 years ago in Website 0

After signing up for a new account with my google sign-in I received an email with a laughable 5 character password that I could use to log in from my phone. This is incredibly bad security practice. Emailing me a password is a bad idea. Using a 5 character password is even worse. It would be very easy for new members to miss that email and then just have an insecure password on their account forever.


Either have them enter a password as part of the sign-up process or at the very least generate a password that can't be hacked easily.