Seeking Alpha Feedback Forum

Please report issues with the site or mobile apps here.

0
Fixed

Symbol and pricing display are misaligned on Safari

FlugHerr 5 years ago in Website updated by SA Admin Daniel Hochman 5 years ago 8

In my portfolio view the symbols and prices are are displaying properly. MacBook Air with Safari

Answer

Our developers are currently working on this bug and hope to have it resolved shortly.

0
Completed

Why isn't there a Home link to navigate back to the home page?

ron_paulite 5 years ago in Website updated by SA Daniel Makover 5 years ago 1

Almost all websites have a Home link at the top to navigate back to the home or front page. The previous Seeking Alpha site also had it.

Please bring it back.

Answer
SA Daniel Makover 5 years ago

You can go back to the home page by clicking on the Home Icon on the top left corner of the screen.

If you continue to experience difficulties please send us an email to: websupport@seekingalpha.com

0
Completed

Get rid of the chat window in Premium articles;

Mike worrel 5 years ago in Website updated by SA Admin Daniel Hochman 4 years ago 5

If i open 5 articles from premium authors, chat window is opened on all them and sound is annoying (make the sound mute by default) or removing chat which is a better solution. If anyone wants to chat, one can open a separate window for chatting.

Answer

Hi Mike,


If you mute the chat in the upper right corner it will remember your setting on all future windows/tabs you open. If you are subscribed to multiple services, the mute doesn't carry over from service to service - you have to adjust volume once per service as users may want to get a ping on one service and not another at a given time.


You can also minimize the chat window next to the sound button - though this is required in each window/tab you have open. Many users have indicated that they prefer to have chat open in all their windows by default so 'they don't miss anything'.


Hope this helps.

Jonathan

0
Under review

Can't see article comments

BRosst 5 years ago in Website updated by SA Admin Daniel Hochman 4 years ago 3

for past three days I haven't been able to see comments for any articles.

0
Answered

Chart load speeds...

thet0nzz 5 years ago in Website updated by SA Admin Daniel Hochman 5 years ago 1

Is there any way SA can speed up the load time for its charts...both the standard chart and especially the advanced one. One thing investors truly hate is to WAIT!

Answer

Hi,


Thanks for your feedback.


For the advanced chart, we are working with our partner, TradingView to improve the load time for the chart. We will update this thread once we release those improvements.


For the standard chart, we haven't heard complaints from other users but we encourage others to comment on this thread if they indeed encounter similar issues.


Thanks,

Daniel

SA Product Manager


-1

Missing ETFs - unable to find or add to portfolio

anonymous 1 month ago in Website 0

TPSC and TPLC simply don't register on the site - I'm unable to add them to my portfolio and searching for them yields a "No results found" message (other ETFs from the same management group do show up, such as TPHD and TPIF).

-1
Fixed

Portfolio "total value" is wrong

Wells Johnston 1 month ago in Website updated 1 month ago 2

If you add up the "value" of each portfolio it doesn't add to "total value" ...

Answer

Hi,

The portfolio total issue has been resolved recently.
I'm seeing the correct total values for your portfolio, please check again.
Feel free to come back, if you're still seeing issues with totals.

Regards,
Kushal Mehrotra
Data QA Analyst

-1

"today's gain" in portfolio view is wrong with multiple portfolios

Wells Johnston 1 month ago in Website updated 1 month ago 0

it should be equivalent to 100 * (today's gain) / (total value).

-1

Pop up. I'd like my cock to pop up right into your mouths fells

Davy Jones Barr 2 months ago in Website updated by aclady99 2 months ago 1