Seeking Alpha's Feedback Forum

Note: If you are running our app on your iPhone/iPad or Android device and you have a technical issue, please try to uninstall and reinstall the app from the store and see if the problem is resolved.  

Our team reviews every post in this forum. However, we cannot guarantee a personal response to every post.

+6
Under review

Scrolling Issue

Radeghast 1 year ago in Android App • updated by anonymous 1 year ago 8

Is it just me but since I have had an update I am having issues scrolling through my portfolio it keeps resetting it to the top after like 1 second 

+6
Under review

The Clear all notifications button doesn't seem to work

beluga 1 year ago in Android App • updated by Maya Natan 1 year ago 3

The Clear all notifications button doesn't seem to work. I have weeks old notifications still showing in the bar and nothing gets deleted when tapping it

Answer
Maya Natan 1 year ago

Please update the app. Make sure you are installing version 4.18.2.
If you already installed 4.18.2 and the problem persists, try reinstalling.

+5
Under review

I can't turn off notifications from the stock symbols

anonymous 1 year ago in Android App • updated by Bnuts Alpha 1 year ago 5

I can't turn off notifications from the stock symbols. I toggle the button and then they return to ON 

Answer
Maya Natan 1 year ago

Please update the app. Make sure you are installing version 4.18.2.

If you already installed 4.18.2 and the problem persists, try reinstalling.

+5

I can't scroll down without constantly being refreshed to the top

William Enersen 1 year ago in Android App • updated by anonymous 1 year ago 1

why can t i scroll down without being forced to reload to the top every 4seconds

+5
Under review

Can't disable vibration for notifications

polytekpatrick 1 year ago in Android App • updated by pdishy 4 months ago 8

I can't seem to disable vibration for notifications.

There seems to be a setting for this (toggles icon between a phone and a phone with vibration waves), but I tried both and neither mode actually disables the vibration.

+5
Under review

Portfolio and market indexes not updating!

anonymous 2 years ago in Android App • updated by Maya Natan 1 year ago 2

Did you see the video I sent? Did you catch the line?

Answer
Maya Natan 1 year ago

Thank you for your message and I apologize for the inconvenience. 

Please update the app. Make sure you are installing version 4.18.2.

If you already installed 4.18.2 and the problem persists, try reinstalling.

+4

I'm receiving duplicate messages on my notifications list

jolibretti 6 months ago in Android App • updated by Daniel Se-Jung OH 6 months ago 2