Seeking Alpha's Feedback Forum
iPad users, please note:
We are currently experiencing the following issues with the app:
1) Shows Message: Comments for this article are disabled. Unable to comment
2) Crashes on iOS 10 with various activities such as Searching for a ticker, adding to portfolio, reading news or analysis.
Status: There is a new release in the app store 3.10.14. It is in Slow rollout mode so if you want to get it right away, you need to uninstall and reinstall the app from the store.
Our team reviews every post in this forum. However, we cannot guarantee a personal response to every post.
the apostrophe symbol is showing up as ' and the quotation symbol shows up as &#quot in the comments.
Thank you for bringing this to our attention, we will investigate.
Comments are not going through.
Pre + Post market prices are not being shown.
Fix the nuance of problems.
Have you tried re-login?
Suddenly, the notifications are not loading anymore. I see the number of new notifications bu they are not loading .
Please update the app. Make sure you are installing version 4.18.2.
If you already installed 4.18.2 and the problem persists, try reinstalling.
app is slow to open and work and notifications do not open I have 40 notifications that don’t show up and growing. I did like your app very much but this is the second MAJOR update you sent off in the past year that has major issues. It might be better to test it out on different devices to make sure it is at least somewhat usable beforehand releasing it. Thank you
Thank you for your message and I apologize for the inconvenience.
Please reinstall the app. Make sure you are installing version 3.8.8.
If you already installed 3.8.8 and the problem persists, try to log out and log in again.
Since last week, the list of bullet points in the summary at the start of articles are badly formatted in the IOS Seeking Alpha app.
It is as though the text for each bullet point is formatted as twice the width of the iPhone screen, so only the right half of each line of text is visible and readable.
Also, the two finger swipe, "speak screen" gesture no longer speaks the contents of the bullet points, so I can't listen to them that way either, like before. It merely reads the nature of the firming fort the bullet items, not the contents of bullet items.
Could you share a screenshot?
Thanks for your messages and we apologize for any inconvenience.
We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.
In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.
Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.
Customer support service by UserEcho