Seeking Alpha Feedback Forum

Please report issues with the site or mobile apps here.

0
Fixed

The comments are all truncated when read on my iPhone.

Commonnonsense 3 years ago in iPhone App updated by SA Jacob Maltz 3 years ago 3
Answer
SA Jacob Maltz 3 years ago

Please update to the latest version of the app

0
Under review

I cannot login on my iphone

Bluelava22 3 years ago in iPhone App updated by SA Jacob Maltz 3 years ago 1

I cannot login on my iphone. U sed to be able to, now for the past few weeks I can't do it. I enter my username & password and it just sits there thinking. What is wrong?

Answer
SA Jacob Maltz 3 years ago

The easiest way to fix it is to uninstall and reinstall the app from the app store.. When you log in again with the same user, all of your portfolios/symbols will be accessible.

0
Under review

New IPOs do not show chart/graph

lukesayshi 3 years ago in iPhone App updated by SA Ziv Plotnik 3 years ago 1

Some stocks which IPO'd recently do not show charts/graphs on iPhone app. I noticed this first with NTNX and now with MULE. I was able to get NTNX chart to display by deleting the app and reinstalling it but MULE still does not show price chart.

Answer
SA Ziv Plotnik 3 years ago

Hello,


Thank you for notifying us about this bug. Could you please provide us with a screenshot of what you are seeing to mobile@seekingalpha.com?


Thank you,

Ziv

0
Answered

Live Chat in App

Blackbox777 3 years ago in iPhone App updated by SA Jacob Maltz 3 years ago 1

Is there a way to look at Authors live chat within the App?

0

iOS app taking looong time to load

Carl van Rossum 4 years ago in iPhone App 0

since several months the app will freeze often at opening, or take a long time to load, like 3 minutes, if it doesn't crash. this on fast internet wifi connection. It is sometimes helped by shutting down the app, but not always. It makes it impractical to use the app. I am reverting back to using the online web browser version. I prefer using the app like it works fine last summer.

iOS 10.2 on iPad Mini 2

-1

How do you cancel premium subscription

Dred64 1 month ago in iPhone App 0
-1

Customer Service

Joe Gaudino 3 months ago in iPhone App 0

i had premium but it was not allowing me access. I have tried to contact you but your customer service is inadequate and the site provides no help or service function. Now you have charged my card $699. I want my money refunded. This is borderline criminal to offer no support and then charge this amount with no communication.

-1

App not working

Groovy baby 3 months ago in iPhone App 0

The app isn’t working properly. It’s zoomed in. I can’t read the articles. It cuts off. This INCLUDES when I rotate my iPhone