since several months the app will freeze often at opening, or take a long time to load, like 3 minutes, if it doesn't crash. this on fast internet wifi connection. It is sometimes helped by shutting down the app, but not always. It makes it impractical to use the app. I am reverting back to using the online web browser version. I prefer using the app like it works fine last summer.
iOS 10.2 on iPad Mini 2
Sadly, SA is yet another company that does reply to its customers in time.
I wrote to cc about a flagrant bug, with screenshots and nobody replies more 3 days after.
The bug is that I cannot link my account at interactive brokers, the app doesn't pass the recaptcha, no images are shown, I have to exit the process....
But as said, no one at SA cares!
I've paid my subscription to premium but I start regretting
i had premium but it was not allowing me access. I have tried to contact you but your customer service is inadequate and the site provides no help or service function. Now you have charged my card $699. I want my money refunded. This is borderline criminal to offer no support and then charge this amount with no communication.
Customer support service by UserEcho