Seeking Alpha Feedback Forum
Please report your issues with the site or apps here.
I can no longer scroll down through my stock list or notifications it immediately pops back up to the top
I I can no longer scroll down to anything in this app it immediately pops back up to the top after a second.
Thank you for your message and I apologize for the inconvenience.
Please update the app. Make sure you are installing version 4.19.
If you already installed 4.19 and the problem persists, try reinstalling.
I no longer get my daily percentage gains or losses.
Thank you for your feedback. We are working on a fix.
Please update the app as soon as a new version will be released.
App has been very unstable of late.
Thank you for your message and I apologize for the inconvenience.
1) We are aware of the iPad bug and working on a fix.
2) Regarding the new portfolio design: To toggle the % and $ change - tap the red/green box.
Bring back the condensed version of the last Android version of the portfolio that includes the percentage change in the daily NAV. There are bugs in the update that prevent scrolling down the list of stocks in my portfolio---seconds after scrolling down, the screen pops back up to the top making it impossible to view stocks further down. The update is totally unusable!
Prices not showing up in app portfolios since upgrading to iOS 11.1.3. Price changes show, but stock prices do not. I deleted and reloaded the app and restarted iPad mini twice to make sure.
Is this new? I've never seen the requirement to buy Pro in order to see an article. I love you guys, but $900/yr is out of the question, just to access a few dated articles. You need a different path to cover costs and make a profit. How about a $15-$20/mo plan, I bet you would get a hell of a lot more takers!
On iPhone app 3.8.2 can no longer scroll through portfolio. And still unresolved, cannot view notifications.
I have not been able to use this app for approx a month (or more?). I am now looking for an alternative. This app was very useful for general information and conversation in specific topics. Unfortunately, I now realize I was relying on its information too much.
Once I find a viable alternative, I see little reason to keep this app with how long it takes to get support. Sad.
asking to log in, doesn’t recognize email. Nothing in the app works. More broken now then before
You'll need to update the app to the latest version.
I would suggest to reinstall: Delete your current app from the device and install it again from the appstore
After thinking on this a few days, I've concluded SA is making a massive mistake with its paid article archive. Please backtrack before you totally wreck what's good about SA. A few issues:
- The best feature of SA is ongoing reader comments on its articles, as company news changes and a thesis is proven or disproven. You're basically killing the vitality of that. Once people get out of the habit of making informed comment on articles they can read and continue to read, they will not go back.
- Seventy five dollars a month is too much. Thirty dollars a month is too much. I say that as someone who subscribes to three SA Marketplace services, and I've paid as much as $300 a month for single SA Marketplace services in the past. I might pay a token $10 or $20 a year for archive access, because without a vital comment stream....
- ... the SA archive really isn't that valuable at all. It's mostly old news and old speculation that goes on to be proven or disproven in time. The truly astute or comprehensive article is quite rare, probably less than 1% of articles would be publishable in traditional sources. I certainly wouldn't rely on the SA archive to reliably give me a "deep dive into less-followed companies" or other marketingspeak. That's frankly wishful.
- What was previously good about SA was that almost ANYONE could write and publish quickly. Previously you had choruses of voices weighing in on a stock, some professional, some amateur, some astute, some not-so-astute: many points of view. Readers could read everyone's take and reach their own conclusions. Now there is no ability to compare and no competing voices from the archive.
- As a marketplace subscriber to three services, I am frankly ticked off that you would abruptly lock me out of the archive, as well as hiding the articles I've taken the time to comment thoughtfully about. I've supported SA for a long time, and your thanks to me for this support is to ambush me with a change that breaks SA's entire model.
- As a consumer I do not like it when companies break trust with their longtime customers. Not long ago Evernote pulled a similar stunt: massively jacking up subscription prices and breaking the longstanding paradigm of "Your data on your devices." I had used Evernote for seven years and was a subscriber and fan. In one afternoon I pulled all of my data out of Evernote and put it into Microsoft OneNote; I haven't been back since. Users lost often don't come back once they lose patience. Your format and your platform is replicable.
- In addition to reversing this ill-conceived policy, SA leadership should consider meeting to craft a small-scale "SA Commmunity Bill of Rights" to help guide future policy, and give angry and future members of the community of what you generally will and will not do. The businessfolk in you probably bristle at the idea of handing any sense of control to the rabble -- after all, this is your property to monetize -- but "community" cuts two ways. If you want it, you can't just dictate to it, you have to appreciate it and grow it. Places like Facebook have little sayings and mini lists of users rights: one of Facebook's taglines is: "it's free and it always will be". If you're going to ask people to make a commitment of time to your community, you need to give a better sense of what they're buying into.
- Finally, if an issue driving this change is mobile ad revenue, or ad revenue generally, it may be partly because your mobile application(s) need a lot of help. They do only a subset of what the website can do, including frankly basic things like offering an integrated SA Marketplace chat. One user in one of our groups reports there is a separate "SA Chat" app, but he also reports that it was eating 10 gigabytes of cache data. Android users can enable "Desktop Mode" to get some functionality of the SA website back on their phones, but I have not found a way to persist this setting as I navigate between pages and articles: I'm continually led back to the lame mobile app. Many kids these days just don't use desktop or notebook computers that much, and an online property that doesn't do mobile is disadvantaged.
Customer support service by UserEcho