Seeking Alpha Feedback Forum

Please report your issues with the site or apps here.

+421
Fixed

I can no longer scroll down through my stock list or notifications it immediately pops back up to the top

stesha536 2 years ago in Android App updated by nehtechnine 2 months ago 96

I I can no longer scroll down to anything in this app it immediately pops back up to the top after a second.

Answer
Maya Natan 1 year ago

Thank you for your message and I apologize for the inconvenience. 

Please update the app. Make sure you are installing version 4.19.

If you already installed 4.19 and the problem persists, try reinstalling.

+257
Under review

Portfolio stock prices not displaying

bassem 2 years ago updated by Slats97 4 months ago 134
+179
Fixed

Lost the daily percentage gains or losses

anonymous 2 years ago in Android App updated by Maya Natan 1 year ago 15

I no longer get my daily percentage gains or losses.

Answer
Maya Natan 1 year ago

Thank you for your feedback. We are working on a fix.

Please update the app as soon as a new version will be released.

+150
Completed

Stock prices missing on portfolio page

bell_d47 2 years ago in iPhone App updated by Boomalakamishabob 2 years ago 28

App has been very unstable of late.

Answer
Maya Natan 2 years ago

Thank you for your message and I apologize for the inconvenience. 


1) We are aware of the iPad bug and working on a fix.

2) Regarding the new portfolio design: To toggle the % and $ change - tap the red/green box. 

+139
Fixed

Hate the recent update

Namaste! 2 years ago in Android App updated by Maya Natan 1 year ago 6

Bring back the condensed version of the last Android version of the portfolio that includes the percentage change in the daily NAV. There are bugs in the update that prevent scrolling down the list of stocks in my portfolio---seconds after scrolling down, the screen pops back up to the top making it impossible to view stocks further down. The update is totally unusable!

+137
Under review

Stock Prices not showing in app after 11.1.3 upgrade

gfrank58 2 years ago in iPhone App updated by Maya Natan 2 years ago 5

Prices not showing up in app portfolios since upgrading to iOS 11.1.3. Price changes show, but stock prices do not. I deleted and reloaded the app and restarted iPad mini  twice to make sure. 

+117
Under review

Pro plan is way to expensive!

trude017mill 2 years ago in Website updated by adosko6 2 weeks ago 120

Is this new? I've never seen the requirement to buy Pro in order to see an article. I love you guys, but $900/yr is out of the question, just to access a few dated articles. You need a different path to cover costs and make a profit. How about a $15-$20/mo plan, I bet you would get a hell of a lot more takers!

+107
Under review

Cannot scroll through portfolio on iPhone

giles.christopher 2 years ago in iPhone App updated by Kojirou 2 years ago 22

On iPhone app 3.8.2 can no longer scroll through portfolio. And still unresolved, cannot view notifications. 


I have not been able to use this app for approx a month (or more?). I am now looking for an alternative. This app was very useful for general information and conversation in specific topics. Unfortunately, I now realize I was relying on its information too much. 


Once I find a viable alternative, I see little reason to keep this app with how long it takes to get support. Sad. 

+102
Under review

Latest Update is useless

sprago 2 years ago in iPhone App updated by Maya Natan 2 years ago 18

asking to log in, doesn’t recognize email. Nothing in the app works. More broken now then before 

Answer
Maya Natan 2 years ago

You'll need to update the app to the latest version.

I would suggest to reinstall: Delete your current app from the device and install it again from the appstore

+84
Completed

Paid archive: how SA will kill the vitality of comments and community. FIX

kennethfine 2 years ago in Website updated by SA Admin Amitai Richman 12 months ago 67

After thinking on this a few days, I've concluded SA is making a massive mistake with its paid article archive. Please backtrack before you totally wreck what's good about SA. A few issues:


  1. The best feature of SA is ongoing reader comments on its articles, as company news changes  and a thesis is proven or disproven. You're basically killing the vitality of that. Once people get out of the habit of making informed comment on articles they can read and continue to read, they will not go back.  
  2. Seventy five dollars a month is too much. Thirty dollars a month is too much. I say that as someone who subscribes to three SA Marketplace services, and I've paid as much as $300 a month for single SA Marketplace services in the past. I might pay a token $10 or $20 a year for archive access, because without a vital comment stream.... 
  3. ... the SA archive really isn't that valuable at all. It's mostly old news and old speculation that goes on to be proven or disproven in time. The truly astute or comprehensive article is quite rare, probably less than 1% of articles would be publishable in traditional sources. I certainly wouldn't rely on the SA archive to reliably give me a "deep dive into less-followed companies" or other marketingspeak. That's frankly wishful. 
  4. What was previously good about SA was that almost ANYONE could write and publish quickly. Previously you had choruses of voices weighing in on a stock, some professional, some amateur, some astute, some not-so-astute: many points of view. Readers could read everyone's take and reach their own conclusions. Now there is no ability to compare and no competing voices  from the archive.
  5. As a marketplace subscriber to three services, I am frankly ticked off that you would abruptly lock me out of the archive, as well as hiding the articles I've taken the time to comment thoughtfully about. I've supported SA for a long time, and your thanks to me for this support is to ambush me with a change that breaks SA's entire model. 
  6. As a consumer I do not like it when companies break trust with their longtime customers. Not long ago Evernote pulled a similar stunt: massively jacking up subscription prices and breaking the longstanding paradigm of "Your data on your devices."  I had used Evernote for seven years and was a subscriber and fan. In one afternoon I pulled all of my data out of Evernote and put it into Microsoft OneNote; I haven't been back since. Users lost often don't come back once they lose patience. Your format and your platform is replicable. 
  7. In addition to reversing this ill-conceived policy, SA leadership should consider meeting to craft a small-scale "SA Commmunity Bill of Rights" to help guide future policy, and give angry and future members of the community of what you generally will and will not do. The businessfolk in you probably bristle at the idea of handing any sense of control to the rabble -- after all, this is your property to monetize -- but "community" cuts two ways. If you want it, you can't just dictate to it, you have to appreciate it and grow it. Places like Facebook have little sayings and mini lists of users rights: one of Facebook's taglines is: "it's free and it always will be". If you're going to ask people to make a commitment of time to your community, you need to give a better sense of what they're buying into. 
  8. Finally, if an issue driving this change is mobile ad revenue, or ad revenue generally, it may be partly because your mobile application(s) need a lot of help. They do only a subset of what the website can do, including frankly basic things like offering an integrated SA Marketplace chat. One user in one of our groups reports there is a separate "SA Chat" app, but he also reports that it was eating 10 gigabytes of cache data. Android users can enable "Desktop Mode" to get some functionality of the SA website back on their phones, but I have not found a way to persist this setting as I navigate between pages and articles: I'm continually led back to the lame mobile app. Many kids these days just don't use desktop or notebook computers that much, and an online property that doesn't do mobile is disadvantaged.