+11
Started

The new layout is terrible

Fun Mike G 4 months ago in Android App updated by SA-Reader1 1 month ago 6

Quit changing the layout of the app!

Answer

-1
Answer
Started

This is a complete redesign of the app which will now work basically the same way across our website and all of our apps.  It is also a platform which will allow us to add tons of features going forward.


If there are features you are missing or if there are specific things that are bothering you on your phone,  we would appreciate more specific feedback.  


There are hundreds of different Android phones and perhaps your phone or settings is causing the app to look terrible for some reason... we want to fix it.    if you could take the time to post a screenshot, that would help tremendously.  

+2

Can it be put back to the last layout this is horrible to look at.  Anyone know if there is a setting to change it back or this is permanent ?

-1
Answer
Started

This is a complete redesign of the app which will now work basically the same way across our website and all of our apps.  It is also a platform which will allow us to add tons of features going forward.


If there are features you are missing or if there are specific things that are bothering you on your phone,  we would appreciate more specific feedback.  


There are hundreds of different Android phones and perhaps your phone or settings is causing the app to look terrible for some reason... we want to fix it.    if you could take the time to post a screenshot, that would help tremendously.  

+3

The SA development has finally committed the same sin that has plagued so many other companies trying to deliver content on multiple platforms and multiple size devices: 

The belief they can deliver a single application that seamlessly scales across all device sizes; from 6 inch phones to 13 inch laptops to 50 inch monitors.  

This idea ALWAYS results in a "lowest-common-denominator" application - one that functions, but doesn't function well, on ANY device size.  If I'm on a 6-inch phone, i.e., very limited screen real estate, the app should show me only the most essential things, and I'll need to work a bit to see more.  But as I move up the "screen real-estate curve", the best designed apps show the user more things SIMULTANEOUSLY - all in one place - so I don't have to work to see more.

Sadly, one-app-fits-all-sizes designs are the worst.  Check out the SA app on your mobile device; you might not like the layout but at least the screen real estate is reasonably used.  Now check out your portfolio page on their website from your favorite computer browser; same app, same layout, absolutely terrible use of screen real-estate.  You can either look at your stock metrics, or you can look at the article/news feed - but not both simultaneously. You are constantly scrolling back and forth to find things. In essence the app forces you to use your computer browser window like a phone screen.  

I suspect this will not be fixed because it is a development resource issue, but there are a number of best-practices for these issues on the internet.  I suggest your developers read them.

+2

Its just a clutter........ I have moved to other sites for quick info.......even though honestly some areas you just can't beat SA......

Why not in future have an opt out button for one month ...now you know if more than 50% opt out you F-ed up and go back start again...but really why change...why?

+1

The new design is awful. Either embrace the fact that the change isn’t being taken positively or lose customers.

Oil Can said it well.  At least a couple of dozen sites that I used to frequent daily if not hourly have all gone this way.  No amount of user feedback changes things.  The decision is made, and it has never been undone in my experience.  On a bigger screen, it is always the same -- large grid layout with lots of whitespace and stock images that require lots of scrolling.  It is like looking out a window and realizing that all you can see is just two feet away.

Bottom line is that nothing these days is optimized for a larger screen, which is difficult to understand particularly for some sectors such as financial websites.  While a website may get more clicks appealing to smartphones, I doubt that anyone makes money investing from a smartphone.

The only response that I know is to move on, even if it is getting hard to find compact, well laid-out websites.  For investing, that seems to require using brokerage platforms.