I don't hardly use the new app any longer.

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I used to check this app multiple times a day make screen shots of charts. Now you try to screen shot a chart and the header keeps dropping down in way. Don't hardly used app anymore. Good job...

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Satisfaction mark by Brent Warren 4 years ago

i know how to take a screen shot. It's the app not my phone. But that's ok. I will find other apps that meet my needs if seeking alpha continues with this update. Thanks

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SA Jacob Maltz
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I don't have a moto g but there are multiple ways to take a screenshot and probably one of the other ways will work better for you.  This one works fine on my Android device and allows me to capture charts in portrait and landscape without the header showing:  "Press & hold Power and Volume Down simultaneously until the screen is captured."     Good luck, hope it works for you,  More about taking a screenshot on a moto g.

Avatar
SA Jacob Maltz
  • Answer
  • Completed

I don't have a moto g but there are multiple ways to take a screenshot and probably one of the other ways will work better for you.  This one works fine on my Android device and allows me to capture charts in portrait and landscape without the header showing:  "Press & hold Power and Volume Down simultaneously until the screen is captured."     Good luck, hope it works for you,  More about taking a screenshot on a moto g.