I'm getting double email alerts. Started happening on 11/16/2017.

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Conure
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I'm getting double email alerts.  Started happening on 11/16/2017.
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SA Admin Jonathan Liss
  • Under review

Hi Conure,


Is it possible you have a 2nd email address 'forwarding' emails into your main inbox?


If you could check who the recipient is on each both of a set of duplicate alerts, it will show you if it's the same email address or 2 different ones. 


Please let us know so we can further advise you what to do.


Best,

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SA Admin Daniel Hochman

Hi,


Is this still happening? Can you please tell us which emails in particular?

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Conure

Thanks

 

Found out it was only happening at work.  Determined that my email rules got duplicated.  Problem is solved.


Note - I replied back directly to your email on 11/20/2017.