ROCKET CHAT DOES NOT EVEN OPEN

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foleo

--- I POSTED THIS OVER A WEEK AGO - STILL NO RESPONSE ---


Just updated the SA app on my iPhone and cannot access any chatrooms.

I can only get as far as the screen below. When trying to enter my SA username and password, I get an error message "Oops! Your credentials were rejected" although I do enter both correctly


Do I need to create a separate rocket account in addition to my SA account?

SO FRUSTRATING THAT NOTHING HERE WORKS

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foleo

HELLO???


ANYBODY HERE?????

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abwillingham

I am still trying to get rocket chat to work on an ipad.   I get emails from SA asking me to signup with rocket chat with directions that do not work.   After opening several support tickets with SA, they eventually said “don’t use the app, use the web interface instead”, but that does not work either on an ipad.