New portfolio won't show or add stocks

Avatar
  • updated
  • Under review

When I make a new portfolio and add stocks to them they dont show. No matter what stocks of how many I put in my list is empty. Please fix this.

Duplicates 20
Not retreating portfolio?
Not working
I can't download my stacks maybe you guys should buy more servers not good
I can't download my stocks
Articles wont load

full articles won’t load 

Not opening or scrolling through stopping please fic
Portfolio and notifications have disappeared after your one minute update!
My portfolios will not pull up
my portfolio stock list not appear.
I have lost my portfolio

Under portfolio it is now blank, I had about 10 or so stocks listed before 

My app stopped working , my individual stocks are not showing up .was working fine earlier today ....
I get nothing but the homepage. The portfolio, analysis, news comma Etc do not download.
i no longer get my portfolio stock list.
Just updated SA Android version and ticker is blank
App not working

app will not pull up

Can get data to load in app

unable to see any data at call. Headers come up but all screens are blank- no data uploads. No news uploads. Nothing uploads but headers

Loading

It doesnt load my portfolio.

Doesn't load quotes

 I've been attempting to log on and the portfolios that I have selected will not load.

Portfolio won't update

portfolio won't update despite multiple restarts.  News and notifications working fine.

Portfolios gone after V.3.8.8 updates

all my previously saved portfolios are gone after the updates from V.3.8.8. It’s blank on the main page - if I select the “Portfolio” dropdown list, I don’t see my portfolios anymore; it showed 5 lists with the same name “Pirtfolio 1”. However the notifications seem to be displaying securities I used to save in the portfolios. 

Pinned replies
Avatar
SA Maya Natan
  • Answer
  • Under review

Thank you for your message and I apologize for the inconvenience. 

We had a bug in our system yesterday that was causing this issue for a small portion of users. 

We fixed it and everything should work fine now.

Avatar
Kevin Sawchuk

with the app update only headlines are abailable-no detailed article.  Hope they fix this or I’ll be seeking another financial news site. 

Avatar
SA Maya Natan
  • Answer
  • Under review

Thank you for your message and I apologize for the inconvenience. 

We had a bug in our system yesterday that was causing this issue for a small portion of users. 

We fixed it and everything should work fine now.

Avatar
HighYieldAnalyst

I tried to adjust my portfolios ... after deleting the old portfolio I am denied access to do anything with portfolios ... saying too many redirects ... portfolio page is closed ... I just want to start totally new portfolios so if you can wipe everything in the portfolios for me out that would be just fine ...

Avatar
idefig
Quote from SA Maya Natan

Thank you for your message and I apologize for the inconvenience. 

We had a bug in our system yesterday that was causing this issue for a small portion of users. 

We fixed it and everything should work fine now.

Hello there,

I have just gone through ALL my portfolio's, counted all the stocks, and these are the results:

- I have a total of 320 tickers in all the portfolios.

- My largest portolio has 64 tickers.

- I have 11 portfolios.  They have the following number of tickers each:

  1. Biotech --> 60 tickers (zero)
  2. Cannabis --> 0 tickers (zero) - I added this today, and cannot add any tickers even though I deleted some from other portfolios today, thinking I was over my limit.
  3. Commodity ETF's & Stocks --> 64 tickers
  4. Current Portfolio --> 22 tickers (was 34 but I updated the list)
  5. Forex --> 17 tickers
  6. ETF's & Other Stocks --> 29 tickers
  7. Gold Circle 2016 --> 36 tickers
  8. Other Tickers --> 61 tickers
  9. OU --> 7 tickers
  10. Tech ETF's & Stocks --> 36 tickers
  11. TSO --> 50 tickers


  12. Note that if you add all the tickers in all the portfolios you get 382 tickers, which is still less than 400.  The reason it is more than 320 is that some tickers are duplicated in certain portfolios. 


    Please advise what I can do to add more tickers. 

    Thanking you in anticipation

    Subscriber: idefig