Under review

Trouble with Website

gary.kopel 2 years ago in Website updated by SA Jacob Maltz 2 years ago 2

I am having trouble signing in using the website.  Tried everything, and I have many years as an IT Professional.  I can sign-in with the mobile app, on both my IOS devicess, but not the website trying multiple browsers.  It keeps telling me to confirm by registration by clicking the link in the email.  Nothing gets sent, and I have checked every folder even through the webportal from my provider(comcast). No email is ever received?  I also get the too many login attempts have been made with an incorrect password message which tells me to reset the pw. When I do that, it tells me email address not found. Yet I have not problem signing in on the mobile app. Also, by the way, I have tried clearing the cache. Nothing has solved he problem. HELP PLEASE.

By the way, I had to post this problem on an account that does work as otherwise I could not post to the forum to tell you of my problem. My yahoo account is the not the account I am having problems with.  The account I am having problems with is gkopel@comcast.net. Thanks.

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