I am asked to install app when I am in the new app

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  • updated
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A pop up to install the SA app appears every time I am in the app.  I already have the new version that was installed this year.  I have been a beta user for years.

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SA Jacob Maltz
  • Awaiting Customer Reply

Could you post a screenshot ?  does it happen in a specific page of the app ?

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anonymous

It pops up on the trending page.Screenshot_2020-08-31-08-03-02.png

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SA Jacob Maltz

Hi, the screenshot that you sent is from the browser, it is not our new app.  You are running Android 4 on the tablet, the new app is available on Android 7 and higher.   Unfortunately, I dont have a good way to stop the popup from appearing in the browser.