+7
Under review

notifications tab not loading

Dr. Analyst 1 year ago in Android App updated by Illinois Bob 11 months ago 5 21 duplicates

notifications tab on mobile app is not loading up

nothing comes up

Answer

Answer
Fixed

Thanks for your messages and we apologize for any inconvenience.

We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.

In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.

Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.


Best,


-Maya

Duplicates 21

Under review

Please try re-login.

notifications repeat multiple times. Doesnt keep more than current day. This started a few months ago. I have uninstalled and reinstalled app at least three times. No change

Yea, seems like app has changed quite a bit... not for the better.

If you go to individual stocks in your portfolio you should be able to read from there.  Or use the Web Browser 

Answer
Fixed

Thanks for your messages and we apologize for any inconvenience.

We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.

In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.

Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.


Best,


-Maya

Thanks Maya, 

I am actually on 3.10.5 (assume above was typo).  

However I deleted the app and re-installed and all was good.  

Thanks for the response.