I am getting repeated "Press and Hold" warnings to "prove" I'm not a robot. I do not have enabled and will not enable them. Please get rid of this annoyance.

Avatar
  • updated
  • Awaiting Customer Reply
Pinned replies
Avatar
-5
SA Admin Kushal Mehrotra
  • Answer
  • Under review

Hi,

You may find some information here, as to why you keep getting captcha prompts:
What Triggers Google CAPTCHA Requests When Searching

Hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Avatar
17
johnfairplay

I should also note that pressing and holding does not clear that screen - it just pops right back up again and again and again.  This makes your site unusable.  Also the word "cookies" was dropped from the above post.

Avatar
-5
SA Admin Kushal Mehrotra
  • Answer
  • Under review

Hi,

You may find some information here, as to why you keep getting captcha prompts:
What Triggers Google CAPTCHA Requests When Searching

Hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Avatar
~BigZ~

In my case, your suggested solution does not work for iOS on an iPad. Please read my other post that details the issue. Looks like there are multiple posts regarding this “press and hold”, loss of the notification icon, site keeps switching from mobile to desktop version.


https://feedback.seekingalpha.com/communities/1/topics/126425-notification-icon-style-switching-back-forth-on-website



Avatar
SA Admin Kushal Mehrotra
  • Awaiting Customer Reply

Hi ~BigZ~× and johnfairplay,

Can you please share the reference ID of the Captcha, next time you seem them, i'll use that ID to raise a ticket with our Captcha Service Provider. Thanks.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

Avatar
~BigZ~

as requested: e2c30610-023b-11eb-b242-6f81f600320c

Avatar
allisondbl

Same problem all of a sudden and nothing has changed in my system. 

Avatar
allisondbl

Same thing over and over and OVER.  

MY  Reference ID: 8a8c34b0-135e-11eb-ad39-bbe08e0d027c

Avatar
~BigZ~

@allisondbl

CC: @SA Admin Kushal Mehrotra

The improvements are WAY better and captcha is no longer occurring. Minor glitches between notification in mobile vs desktop mode with icon sometimes not populating, but at least I am not reloading all the time as before

Avatar
allisondbl

Good news is that hovering the mouse over a ticker almost always gets pop up information now, bad news is still press and hold after press and hold after press and hold ...

Avatar
johnfairplay

This appears to have cleared up for me - have not seen it for at least 2 weeks.