Thank you for your message and I apologize for the inconvenience.
Please update the app. Make sure you are installing version 220.127.116.11
If you already installed 18.104.22.168 and the problem persists, try reinstalling.
Forgive me but sadly this is funny & true, best way it thus far yet still no fix in the works or planned or we are & will be the very last to know!!
Customer support service by UserEcho