Doesn’t reflect my premium subscription on my iPad

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SA Jacob Maltz
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Quote from Pleasantsurprise

I have a premium subscription but my iPad doesn’t recognize it.  How do I fix it

Pleasentsurprise, I do not see any subscription to premium under this Seeking Alpha account.  Is it possible that you purchased when you were logged in to another account ?  If so, please log into the account using the same mechanism on all devices so we can find your subscription.

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M A Bell

Jacob, if I have  valid subscription why can’t you restore it on your end?

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M A Bell

I have logged into my account using my ID, and password, and I still do not have Premium that ai paid for on 5/18/20. Please fix it.

Thank You

M.A. Bell

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SA Jacob Maltz
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Quote from M A Bell

Please activate my Premium subscription on my iPad as well as my iPhone. I’m very unhappy that  I paid for a service, and did not receive it, 

I see a valid subscription for this account. Please log in to Seeking Alpha with the same email in all your devices and you will see your premium account.

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SA Jacob Maltz
  • Answer
  • Under review
Quote from Pleasantsurprise

I have a premium subscription but my iPad doesn’t recognize it.  How do I fix it

Pleasentsurprise, I do not see any subscription to premium under this Seeking Alpha account.  Is it possible that you purchased when you were logged in to another account ?  If so, please log into the account using the same mechanism on all devices so we can find your subscription.

Avatar
M A Bell

Please activate my Premium subscription on my iPad as well as my iPhone. I’m very unhappy that  I paid for a service, and did not receive it, 

Avatar
Pleasantsurprise

I have a premium subscription but my iPad doesn’t recognize it.  How do I fix it