contact link not working, email links ALL go to homepage :(

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  • updated
  • Awaiting Customer Reply

HI, am unhappy with SA... links in SA email alerts/newsletter ALL go to general homepage and hard to find the article there then

And contact form link in menu iead since days in FF, not even showing in Edge.

Can as well deactivate all SA newsletters this way

So can I find support here?

Thx

Dan

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SA Admin Kushal Mehrotra
  • Awaiting Customer Reply

Hi,

Thanks for bringing this to our attention, I'm relaying the issue you're facing to our development team.
In the meantime can you please confirm, on which platform are you facing this issue? and with which newsletter are you experiencing it?

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha

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skywalker89

HI, thx

all email I receive from SA, also my subscription services

Windows 10, latest FF

latest Edge

Dan

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skywalker89

addendum: email client: TB 78

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SA Nina Yablokova

Hi Dan,

Thank you for your question. Could you, please, try to open email via https://mail.google.com/ ? Looks like an issue on TB side. 

Regards,

Nina Yablokova

Seeking Alpha

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skywalker89

Hi Nina, thank you... but mo, still the same issue from gmail.com

esp. the link 

(MP#322): Dividend Investors, Buy This Undiscovered Dividend Company With The Rock-Solid Balance Sheet For Your Income Portfolio (Consumer Discretionary Sector), a subscriber-only post by Value Digger
Published on: Mon, Dec. 14, 8:27 AM ET

Read the full article now »"


goes to the main homepage oon all mails


Dan

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elliot_mllr

Mr. Mehrota:

   On several occasions I have recently noted in entries on this site the following, to which I have never received a reply from you. I have read SA daily for years. I often comment on SA articles and have over 700 SA followers. I invest substantial amounts of money based on some points in some SA articles after further verification. At least twice recently my emails from SA were terminated for absolutely no reason. Currently, I have repeatedly clicked on the link to restore them but that has been ineffective. I recently received another page from this site and when i tried to open it I received a Yikes notice that SA could not locate the page.

   I would appreciate hearing from you as to whether I should abandon further attempts to connect with SA and start using alternative sites, or whether at least an attempt will be made to restore my email service.The courtesy of a reply would ne appreciated.

   Thank you.

Elliot Miller

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Hello elliot_mllr,

I have already escalated your email issue to our concerned team and shared a response on the original thread.
Our prelim investigation has shown that:
"The user may have clicked on “spam”. Or his mail server somehow decided it was spam. It complained to us (to Dyn, actually) and so we added the email to our blocked list"
We will get it fixed ASAP. we apologize for any inconvenience this issue may have caused to you and would appreciate your continued support to SA.

Regards,
Kushal Mehrotra
Data QA Analyst, Seeking Alpha