Keep getting logged out

Avatar
  • updated
  • Completed

I use SA everyday, all through the day. I've never had this issue:  I keep getting logged out.  I log in and it's fine until I click to another page and then I see I am logged out.  It started about a half hour ago. Just prior to that I was getting various errors (and't remember the errors the site through off) on some pages.

Duplicates 4
bug report

website keeps making me sign in.  If this keeps up you will lose me.  I will go from SA up all day while market is open to gone.

No portfolios showing

As of market open this morning, my portfolios are not showing on the home page.  If I attempt to go to the portfolios page, I am forced to login each time.  Once at the portfolios page, the portfolios are there, but if I attempt to change from the one showing to another, I am bounced back out to the login scheme.  You've really messed something up.  Please fix it.

subscriptions no longer accessible

My subscriptions are no longer accessible - disappeared this morning.  I also keep getting unlogged from the site.

Repeated prompts to login

Today SA website seems to be having a problems and repeatedly forgets that I'm logged in.


Happens when I attempt to post a comment or when moving between SA pages after logging in.


Also the Alert notifications of new messages does not always work and instead display FAILED in its place which I suspect is failing because it forgot that I was logged in.

Avatar
Opportunist

Oh, also, yes, I did remove my cookies using your link to do so.

Avatar
larrhall

Same thing happening to me, plus my follows information is all gone.

Avatar
larrhall

And it is no longer possible to open messages.

Avatar
SirVirtual

Same here - I've had to log in 4 or 5 times this morning.  Luckily I use AutoKey which puts my info in so I don't have to keep key stroking.  Something is going on with the web server though.

Avatar
StayRational

Happens to me on Chrome.  Also, the feature to show me new comments comes back as "failed" and automatically signed out.  Also, seem to sign out when moving between pages.  I've cleared cache, cookies, ...

Seems to be an update from your end that has compatability issues with Chrome.

Avatar
StayRational

Seems to work with IE.

Avatar
Gagged!

Same thing happening to me using Mozilla FireFox, Windows 7

Avatar
oldbeachlvr

logged in about 15 times in last half hour; one click to new page and I am logged out again

Avatar
SA Jacob Maltz
  • Awaiting Customer Reply

We have an issue and out team is working on restoring service.  Please be patient.

Avatar
JoeSalmeri

Jacob, 


Hopefully they put something in place testing wise to avoid this kind of problem in the future.