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Under review

Cannot get any HFIR info

Kevin Moore 12 months ago in Marketplace • updated by SA Editor Daniel Shvartsman 12 months ago 1

I subscribed to HFIR Natural Gas last Friday, and am not getting any of the services promised.  No daily report, or any of the other ittems.


And why does seeking alpha have NO customer services email.?


Help

Answer

Answer
Under review

Hi Kevin,


Thanks for the message, and sorry for the issue.


It looks like you have two accounts on Seeking Alpha, and the emails for HFIR Natural Gas (including instructions on how to reach us ) are going to the other account. Could you go to seekingalpha.com/clean and then log in using your other account (nickname - indoreservoir) and the corresponding password? If you don't remember the email address or the password, email us at subscriptions@seekingalpha.com. We can address from there.


Thank you,

Daniel


Answer
Under review

Hi Kevin,


Thanks for the message, and sorry for the issue.


It looks like you have two accounts on Seeking Alpha, and the emails for HFIR Natural Gas (including instructions on how to reach us ) are going to the other account. Could you go to seekingalpha.com/clean and then log in using your other account (nickname - indoreservoir) and the corresponding password? If you don't remember the email address or the password, email us at subscriptions@seekingalpha.com. We can address from there.


Thank you,

Daniel