+1
Under review

New upgrade does not work well

ndupchurch 10 months ago in iPhone App • updated by Maya Natan 9 months ago 1

since I upgraded my app the following happens: charts take forever to load (most of the time they never load). The change in price only shows the dollar amount change and not the percentage change (I am sure you meant to display both the dollar amount and the percentage amount because displaying the same thing twice does not help). I don’t get consistent article updates (ex. The last article I have for JPM is from 8/6). The app is just generally slower. It used to load pages much faster now it takes a long time. I wish I could go back to the old version. 

Answer

Answer
Under review

Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10.3 or later.

If you already installed 3.10.3 or later and the problem persists, try to log out and log in again.

Answer
Under review

Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10.3 or later.

If you already installed 3.10.3 or later and the problem persists, try to log out and log in again.