Posts by SA lack comment tracking

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  • updated
  • Not a bug

Posts by SA editors appear to have different comment tracking functionality vs. regular articles. I am not sure why. Specifically, there is no option to track comments beyond actually posting a comment. And then once you post a comment, there is no option to stop tracking them. Also, the nice orange "NEW" label that accompanies every new article comment is missing from comments on an SA posts. Again, why make UI different just for SA editors relative to regular contributors. Please bring the comment tracking functions of normal articles into SA editor posts. Thank you.

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SA Jacob Maltz
  • Answer
  • Not a bug

Hi, we are in the process of rolling out a new responsive version of the article page where the comment tracking now work both on the site and on our mobile apps in the same way.   Not every user is seeing the new version yet, so that is why you may not be seeing it all the time.  In the new version the "New" label is green and located on the right.  In the new notification inbox, you can stop tracking comments directly from a menu next to each notification.

Avatar
SA Jacob Maltz
  • Answer
  • Not a bug

Hi, we are in the process of rolling out a new responsive version of the article page where the comment tracking now work both on the site and on our mobile apps in the same way.   Not every user is seeing the new version yet, so that is why you may not be seeing it all the time.  In the new version the "New" label is green and located on the right.  In the new notification inbox, you can stop tracking comments directly from a menu next to each notification.

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424270

I am using a desktop version of SA - not sure if notifications or notification inbox are applicable. What I am seeing now is 2 distinct versions of comment tracking from the same desktop. The version that is on regular articles is working normally, and the version that comes with SA editor posts is lacking track/un-track functionality (unless there are some new controls that I am not understanding). That latter version also lacks "NEW" labels in any color.

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Michael Fitzsimmons

Hi - I got some negative feedback from a user with respect to the "Load Previous Comments" function:

"I am done writing and commenting on SA until they remove this absurd
"Load Previous Comments" feature which they recently implemented and
which makes the site too much of a pain to use. Happy investing all!"

Just thought I would pass it on as I have run into that a time or two and never could figure out how it really worked. I am sure it is an attempt to balance performance with that of hundreds or thousands of comments ... although the comment was left to one of my articles that really didn't have that many comments. Thanks for listening!


Best regards,

Mike

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424270

It appears that all articles have switched to the new format, which lacks a way to subscribe/unsubscribe to/from receiving comment notifications. Please either point me to new controls or acknowledge this issue as a bug. New comment notification is a major functionality - please do not ignore this question/issue.