Linked Portfolio not updating

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i linked my brokers to my portfolio. It says that the portfolios will update after 24 hours. After some trades, I've waited a week and they still haven't updated. I have to unlink and link the brokers again.

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SA Admin Shubham Shresth
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Hi all,

Thanks for reaching out and sorry about the issue.

The portfolios linked to your broker account will update automatically unless you have MFA (two-factor authentication ) enabled.

If you have MFA enabled, every time you log in, you will need to delink and re-link, only then it will be updated. We apologize for the inconvenience.

In case you don't have MFA enabled, please delink and relink again and see if it gets updated. If it still won't update, do let me know and I will forward the issue to our linking broker partner plaid.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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JBSchwartz

Same here with Fidelity. Frustrating.

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Zach Nye

Add another frustrated user. My fidelity account has not updated in about a week so today I deleted and tried to upload again and it has been giving me an error all day. 

SA, this thread is months old with complaints into the double digits, can you be not be bothered to at least acknowledge anyone here?

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Zach Nye

Apparently SA doesn't care about this issue. I understand this is probably an issue between Fidelity and Plaid, but your lack of even a cursory acknowledgment of the problem is very troubling. This is our money we're talking about and SA does not even seem to care.

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Zack Bell

I had the same issue and messaged them about this. My best guess is that we all have 2-factor and it just cannot update without a new 2-factor code. I suggested they add this feature but since its been such a long time who knows how long it will take. It is surprising to me that they don't have an update feature already but I don't see it. Also, 2-factor is really important to have so it is surprising more people don't have this issue.

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anonymous

Same issue. Seems it happens for years without seeking alpha doing anything, besides saying it is known bug and we are fixing it. Pathetic!

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anonymous

we love and respect the legends my boii.

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racer-XX

same here 4 Fidelity accounts, none updating. Trying to use Edit function does nothing except ask if I want to delete my portfolio. 

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anonymous

wow and this is even for PREMIUM… waste of money

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anonymous

🙋

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afhferreira_1970

if one can NOT update the portfolio I will move to tipranks.