Linked Portfolio not updating
i linked my brokers to my portfolio. It says that the portfolios will update after 24 hours. After some trades, I've waited a week and they still haven't updated. I have to unlink and link the brokers again.
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My linked portfolio is not updating my holdings. Usually a person would hit a synch button to update the file. I can't find a synch button so I deleted the portfolio and re linked it. BUT that is not good. Is there a way to Synch my holdings?
i linked my brokers to my portfolio. It says that the portfolios will update after 24 hours. After some trades, I've waited a week and they still haven't updated. I have to unlink and link the brokers again.
Has anyone from Seeking Alpha's customer support team responded to this yet? I am having the same issue.
Hi all,
Thanks for reaching out and sorry about the issue.
The portfolios linked to your broker account will update automatically unless you have MFA (two-factor authentication ) enabled.
If you have MFA enabled, every time you log in, you will need to delink and re-link, only then it will be updated. We apologize for the inconvenience.
In case you don't have MFA enabled, please delink and relink again and see if it gets updated. If it still won't update, do let me know and I will forward the issue to our linking broker partner plaid.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha
same issue with fidelity. Other websites like Vanguard have no problem updating my fidelity linked accounts but Seeking Alpha doesn't. I have deleted my linked accounts several times and then re-linked them and the results are correct. I have reported this to SA but all I get is sympathy and finger-pointing from them. Based on their response to me and other posts about this problem that are years old I don't think they consider this a problem worth fixing. Maybe I should cancel my subscription renewal to send them a message.
Hi all,
Thanks for reaching out and sorry about the issue.
The portfolios linked to your broker account will update automatically unless you have MFA (two-factor authentication ) enabled.
If you have MFA enabled, every time you log in, you will need to delink and re-link, only then it will be updated. We apologize for the inconvenience.
In case you don't have MFA enabled, please delink and relink again and see if it gets updated. If it still won't update, do let me know and I will forward the issue to our linking broker partner plaid.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha
How about adding a Manual Refresh Button? Instead of DeLinking and ReLinking... A Manual refresh Button on the Linked Portfolio can be used to Refresh, Enter the MFA and move on with our day?
Hi all,
Thanks for reaching out and sorry about the issue.
The portfolios linked to your broker account will update automatically unless you have MFA (two-factor authentication ) enabled.
If you have MFA enabled, every time you log in, you will need to delink and re-link, only then it will be updated. We apologize for the inconvenience.
In case you don't have MFA enabled, please delink and relink again and see if it gets updated. If it still won't update, do let me know and I will forward the issue to our linking broker partner plaid.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha