Cancelled my subscription to Value Investor's Stock Club, cancellation has been confirmed, Credit card has been charged anyways! No replay from Seeking Alpha's legal department after 24 hours so far!
Hi JensBe, I believe your cancellation was made on the first day of the new billing period when your bill was already auto-generated and submitted, and this is why you were billed after the cancellation. Please submit a request for a refund in writing to firstname.lastname@example.org with the pertinent details.
All the best,
It is the weekend here but someone will be in touch with you ASAP.
Apologies for the inconvenience,
Customer support service by UserEcho