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In a recent earnings transcript I noticed more than 30 errors when I listened to the replay as I read the printed transcript. I don't mean to complain, but investors should realize these things aren't edited, or checked for accuracy.

jammerh 12 months ago • updated 12 months ago 2

In a recent earnings transcript I noticed more than 30 errors when I listened to the replay as I read the printed transcript. I don't mean to complain, but investors should realize these things aren't edited, or checked for accuracy.

Dear Sir,


We're committed to a high standard of quality, and take utmost care in ensuring final quality before we publish a transcript. However, very rarely, and as it happened in the case of this transcript, factors that are beyond our control like the quality of the audio available for processing, accented and/or tough-to-follow speakers do adversely affect the quality of our transcript. And in such cases, where it's been brought to our notice, like the way you did, our team reviews and re-posts the transcript.  We will review and update the transcript shortly.

We'll, as always, do our best to ensure quality, and in the very unlikely event that you notice any discrepancies in the future, please write to us and we'll make sure that the revision is carried out promptly.


Let us know which transcript it was.


Regards,

Hi Sriram, It was the transcript for CGI Group. Ticker: GIB  But I've noticed things that didn't make sense in previous SA-posted transcripts. The recent call for Cognizant, for example, had so many (indiscernables) that it wasn't worth the 10c a page I paid to print it. I had no difficulties understanding everything on the call listening to it last night. Of course most investors don't read or listen to the calls. It's a small minority that even occasionally follow companies that closely. Smaller still who'll listen to the audio replay as they read the printed (Seeking Alpha) version. It is interesting to see how readily we all just accept the printed word, but that experience left me a lot less confident about trusting printed transcripts. In this instance I trust my ears more than my eyes. Who transcribes these things anyway. Is like a posting, whoever bothers to type the audio version out and gets it posted the fastest? I'll be relying a lot less on SA for these things in the future. At least I'll save the time and money it cost me to print company transcripts.

Jammerh