Loading spinner forever at "Pick 5 stocks" prompt on initial setup

  • updated
  • Under review


Potentially Critical Bug? Prevents new users from using the application.

My apologies if this has already been entered. I didn't find any via searching with several terms.


It's not possible for many (or all?) NEW users to use the app due to an issue where when you first log in and then are asked to pick your 5 stocks you will see a loading spinner for eternity when you click the continue button.

Steps to reproduce:

  1. Launch the app as a new user follow the prompts to create an account OR login with current
  2. Notice when you get to the prompt to pick 5 stocks and then hit continue you will see a loading spinner forever
  3. Notice, if you review android app reviews many people have complained of the same issue

Additional Information:

Note, I tested step #1 with logging in with a current account but assume the issue also happens if you have to register and create one.

SA Version 4.19.2 (Updated on 9/5/18, latest available at time of reporting bug)
Model: Samsung Galaxy S8+,  SM-G955U
Android: 8.0.0
Kernel: 4.4.78-13889051
Android patch level: August 1, 2018

Thank you,

David N