Unable to cancel subscription

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Hi folks - I've was trying repeatedly yesterday to cancel my trial subscription at the end of my trial period but kept getting an error message whenever I would try to submit (via desktop on mobile, btw).  Finally it worked today, but it appears I may have already been charged. ?  Appreciate if you could help me out.  Thanks so much.

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SA Editor Daniel Shvartsman
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Thanks for the message, we've reported the issue to our team, and have processed a refund of the charge. Please let us know if we can help with anything else.

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SA Editor Daniel Shvartsman
  • Answer
  • Answered

Thanks for the message, we've reported the issue to our team, and have processed a refund of the charge. Please let us know if we can help with anything else.