+438
Under review

Notifications not populating in the app.

hendi1 1 year ago in iPhone App • updated by DoTheEvolution 4 months ago 36

Notifications not populating in the app.  I get the pop up notification on the iPhone but it doesn’t show up within the app. Did the recent iPhone upgrade. Is that the issue? 

Answer

Answer

Thank you for your message and I apologize for the inconvenience. We are working on a fix for the notifications bug.

In the meantime, please try reinstalling the app, in some cases that fix the issue.

yes same issue after IOS upgrade 

+2

On Android, I find that if I go back to the main screen and refresh, then exit the app, then remove it from background processing, and reload the app, then the notifications show up. Royal pain.

help. No notifications

Did you try playing with the device and app notifications settings?

+1

Started 4 days ago in my iPad Pro after iOS update. No stock price and notication.

I have no notifications.

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I can’t sign in to get my password reset b/c the reset link doesn’t allow you to reset your password & I can’t complain b/c w/o my password it’s a catch-22 & I’m losing my premium content access due to this update. I know my password & it works to get into the app via my iPhone but SA declines it EVERY TIME I TRY TO POST BUG. Anyone heard of a fix yet?  I have written customer service & it’s been 2 mos. w/no success.  Clearly this “update app” has failed miserably when will they restore prior app or TRULY APPLY THE FIXES  SO THIS ONE? I’m so sick of their updates that cause far more problems than they ad any value..

 SEEKING ALPHA COMUNICATE W/YOUR LOYAL MEMBERS ITS THE. LEAST YOU CAN  & SHOULD DO!

+2

AN UPDATE NEEDED VERY VERY BADLY!!!

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HELLLLP🧐!!!!!

+2

Nothing seems to be working!  No notifications.  I get email updates, but links don’t work.  No connection to portfolio either...

+3

Same problem since May 21, 2018  my iPhone 6S Plus.  Yes phone is up to date and notifications  setting is turned on.  

+2

same thing here,  any fix under way?

+1

today’s update didn’t resolve the problems for me. I get pop up notifications but after opening SA I cannot access any notifications. HELP!!!

+1

same problem even after the update 

-5
Under review

Dear Users, in order to have notifications working, please re-login and check if everything is toggled on in notification settings.

+1

latest iPad update today still yields the same problem on the iPad Air 2, with no data under the “Show data” tab.

+1

I tried everything, no luck, so re-subscribed to the SA app with a new password, reentered my stocks, and now I'm getting notifications as before.  Problem started as soon as the portfolio re-design appeared.  Maybe my resolution was coincidental to an SA fix--anyway, up and running again with notifications.

+1

I see Seeking Alpha update today. They messed up. Same thing happened months ago. Not about IPhone.

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No notifications although I get the banner and the little counter on the app. Also, my articles and news for portfolio do not update. 

+2

Just noticed that my  Notifications Tab is not being updated. I receive them but upon accessing the tab I don’t see them. 

no notifications 

They show when the phone is sleeping however they do not show in the app

I’ve got the same problem. Very frustrating.

same issue...notifications says I have 67 messages, go to notifications tab, says I have 1, press tab, blank.  What gives?  I count on these news, analysis and comments.  Searching for another service.

Am I reading below that someone resubscribed to the App and signed in with a new password and that addressed the issue?  

Answer

Thank you for your message and I apologize for the inconvenience. We are working on a fix for the notifications bug.

In the meantime, please try reinstalling the app, in some cases that fix the issue.

+1

Hello Maya -

I’m still having this issue. This makes it impossible to access important content directly from the alert. Is there a known fix/workaround yet? Thanks. 

+3

I have the same problem.  Indicates I have 100+ notifications.  Go to app and it indicates there is 1.  Click notifications and there are none.  Have not received any notifications since 10/13

+1

same here it’s been happening for weeks and weeks now that the app says I have 400+ notifications but I go there and there are zero.

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tried reinstalling the ap. No luck

reinstalling seems to have fixed the issue for now

Did an app update - didn’t work. Deleted and reinstalled the app - didn’t work. Having an issue where notifications show up in that section but the stories either don’t populate when you click on them or the wrong story isn’t populated that doesn’t go with the title.

I also deleted and reinstalled the app but didn’t fix the problem. A prior notification I couldn’t pull up was fixed but the next one that came in wouldn’t populate. It seems to be an issue that the source of the article doesn’t post. The circle next to the story is blank when the story can’t be read.

Same problem since the latest iOS update 

notifications do not load anymore on iphone ios12. Reinstalled app, no luck. 2 days ago got a new username handle, maybe that is related????

Its been 9 months - how is this still a problem? I have to delete the app and reinstalled to get my notifications updates...saying I have 425 notifications when I really should have four gives me anxiety.