I want to subscribe but my TD Ameritrade account wont load my portfolio even though it says its synced

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My portfolio comes up empty after I sync 

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CaptRob

do it on your computer not your ipad; it should go then.  

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KevStan

I tried that and I get an error message saying:

Your portfolio is empty

This linked account is empty. To un-link this account delete the portfolio.


So what’s going on here? It links but doesn’t populate neither in the app or via the website. Both platforms fail.