The (iOS) version will not log me on.

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The (iOS) version will not log me on.I have tried repeatedly. I suspect the length of my password - 24 characters - is more than the login code can handle.

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SA Maya Natan
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You will receive an email to reset your password.

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SA Maya Natan
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You will receive an email to reset your password.

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RHinCT

My theory about password length was NOT correct.  I changed my password, but the new password is also 24 characters long.  With the new password I had no problem logging into the app.

Thanks!