Secure Connection issues

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  • updated
  • Under review

For the past 24 hours + I have been unable to connect to an article via a notification email.  I am able to go to seekingalpha.com and access the same article via search on the main site.

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SA Michael S. Lipkin
  • Under review

Hi,

Can you paste a copy of the link from the email here?

Thanks

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EdwinJBrown

The problem occurs with ALL email notifications I get from SA.  This is the response I get

"Secure Connection Failed

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.


Please contact the website owners to inform them of this problem."


I have contacted my ISP and have been told they cannot see any issues, I do not have any problems with other sites.


I typically am using Firefox as my browser.  Problem started on Sunday past and continues.  If it matters I am in a remote location and use a satellite connection for internet service.

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SA Michael S. Lipkin

Thanks. Does this direct link to the same article work for you? 

https://seekingalpha.com/news/3396219-introduce-self-driving-vehicles

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EdwinJBrown

Yes.  I noted this in my first post where I said I can go to the main site page and access articles from there without problem.

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SA Michael S. Lipkin

Yes, I saw. Just wanted to see if there was a difference accessing from outside the site. What about this one?
https://seekingalpha.com/news/3396219-introduce-self-driving-vehicles#email_link

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EdwinJBrown

Yes can access directly from your link.

FWIW I also get the secure connection issues from a Blackberry Q10 ad an Android devices.

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SA Michael S. Lipkin

Are all these issues on mobile devices?

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EdwinJBrown

No, also on my Windows 7 Pro laptop using either Firefox or Opera browsers although I get different failure response on Opera but note "...connection was reset." (ie same as Secure Connection msg):

"

This site can’t be reached

The connection was reset.

Try:

Check your internet connection.

Check any cables and reboot any routers, modems, or other network devices you may be using.

Allow Opera to access the network in your firewall or antivirus settings.

If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.

If you use a proxy server…

Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Main menu > Settings > Change proxy settings… > LAN Settings and deselect "Use a proxy server for your LAN".


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SA Michael S. Lipkin

Thanks for the info. It does seem like it's pretty localized to you. Still looking into it.