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Answered

My email alerts have stopped arriving, again.

AGN 3 years ago in Website updated by SA Ziv Plotnik 3 years ago 4

This has happened on numerous occasions in the past. What is happening? How can it be prevented? Am I doing something wrong? Please help.

Answer

+1
Answer
Answered

Hello,


It seems that your email service provider does not have account@seekingalpha.com whitelisted.

This can cause our emails to be bounced.


Whenever this occurs you can contact Websupport@seekingalpha.com and we will clear the bounceback from your email address manually.


We apologize for the inconvenience,

Ziv.

+1
Answer
Answered

Hello,


It seems that your email service provider does not have account@seekingalpha.com whitelisted.

This can cause our emails to be bounced.


Whenever this occurs you can contact Websupport@seekingalpha.com and we will clear the bounceback from your email address manually.


We apologize for the inconvenience,

Ziv.

Thank you, Ziv, for fixing my problem and doing it so quickly.

I have whitelisted "account@seekingalpha.com".

Al

This has happpend to me as well. Can you Please clear the bounceback from my email address manually as well?

Thanks

We have cleared the bounceback from your address as well, if you do not receive emails from us in the next 48 hours please contact your email service provider and ask them to whitelist us.


Ziv.