PRESS AND HOLD BUTTON PROBLEM STILL UNRESOLVED

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  • updated
  • Not a bug

They have known of this issue for months, and still it continues. Sometimes, I get the 'Press and Hold' window - over and over and over. Yet my settings for Java and cookies appear to be fine. Their online support has TWICE said they would report the problem and get back to me. They didn't. I called them last week and left a message. Crickets.

I'll have to cancel if it continues, which would be a shame.

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-7
SA Admin Kushal Mehrotra
  • Answer
  • Not a bug

Hi all,

After discussing this with our security team we learnt that many of the Press & Hold occurrences happen to users that are using selenium based automation tools and any kind of user agent spoofing.
We highly discourage this and hence have implemented this security layer.
Please check if the devices being used to access Seeking Alpha are not compromised in any way, or do not have such tools.

I hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data Quality Analyst

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Erik Poole

I have noticed that I do not have to press and hold during quiet hours.  I am using a VPN tunnel.

But I do have to press and hold during busy hours.

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anonymous
Quote from Mostly Baroque

This just started happening to me today, first time I've seen this. No ad blockers. Javascript etc. settings all look good. Using Firefox. FF updated today so looks like something in the update is bothering SA. Other sites so far are fine with the update so appears specific to SA.

"appears specific to SA"

For sure. They have only been hearing about it for over a year and yet....here we are. The only website that I have ever run into with this issue. Well, I saw it once on Zillow but never again and I have been to their website hundreds of times per year over the last five years or so.

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Mostly Baroque

This just started happening to me today, first time I've seen this. No ad blockers. Javascript etc. settings all look good. Using Firefox. FF updated today so looks like something in the update is bothering SA. Other sites so far are fine with the update so appears specific to SA.

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AnghaRaDz

I'm really sorry for you

-----------------------

เว็บตรงไม่ผ่านเอเย่น

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-1
CannabisPat

Exactly WTF is going on with this BS? Nearly every new tab or page refresh requires "press and hold" or I have to refresh the page to get PoS robot checker to load properly. Fix it or I'm going back to Yahoo Finance. Calling BS!

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Erik Poole
Quote from Pitnick

Not a single person who is complaining about this issue is spoofing user agents or using Selenium-based automation.

This is due to a shoddy implementation of PerimeterX, which is itself pretty shoddy bot detection software. No one at SeekingAlpha is going to make PerimeterX good, but some simple tweaks to the configuration can mitigate the problem and prevent this from being such an annoyance to real users.

Thanks Pitnick.  

Avatar
Pitnick
Quote from SA Admin Kushal Mehrotra

Hi all,

After discussing this with our security team we learnt that many of the Press & Hold occurrences happen to users that are using selenium based automation tools and any kind of user agent spoofing.
We highly discourage this and hence have implemented this security layer.
Please check if the devices being used to access Seeking Alpha are not compromised in any way, or do not have such tools.

I hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data Quality Analyst

Not a single person who is complaining about this issue is spoofing user agents or using Selenium-based automation.

This is due to a shoddy implementation of PerimeterX, which is itself pretty shoddy bot detection software. No one at SeekingAlpha is going to make PerimeterX good, but some simple tweaks to the configuration can mitigate the problem and prevent this from being such an annoyance to real users.

Avatar
Sade Murphy

checks jail time  for me the people talking me I can go to jail mail today you can ask 

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Hansgeorg Schwibbe

I have this problem very often with my  Opera Browser on my Andoid device.

I really have no idea which problem this Press & Hold feature should solve.


Press & Hold to check I am not a robot, 

Press & Hold to check my Javascript is broken, Press & Hold in the kitchen, Press & Hold on the toilette, stop it.

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Erik Poole
Quote from September on the Henry's Fork

I just encountered the same problem.  Cookies unblocked and javascript enabled and still doesn't work.

September.....  Always want to dry fish Henry's Fork.  There is probably better spring creek trout fishing in Argentina bu the Fork is famous.  One of these days......

Do you use a VPN service?