PRESS AND HOLD BUTTON PROBLEM STILL UNRESOLVED

Avatar
tfr22
  • updated
  • Not a bug

They have known of this issue for months, and still it continues. Sometimes, I get the 'Press and Hold' window - over and over and over. Yet my settings for Java and cookies appear to be fine. Their online support has TWICE said they would report the problem and get back to me. They didn't. I called them last week and left a message. Crickets.

I'll have to cancel if it continues, which would be a shame.

Pinned replies
Avatar
-7
SA Admin Kushal Mehrotra
  • Answer
  • Not a bug

Hi all,

After discussing this with our security team we learnt that many of the Press & Hold occurrences happen to users that are using selenium based automation tools and any kind of user agent spoofing.
We highly discourage this and hence have implemented this security layer.
Please check if the devices being used to access Seeking Alpha are not compromised in any way, or do not have such tools.

I hope this helps, Feel free to reach out in case further assistance is required.

Regards,
Kushal Mehrotra
Data Quality Analyst

Replies 81
Avatar
0
Erik Poole

I have noticed that I do not have to press and hold during quiet hours.  I am using a VPN tunnel.

But I do have to press and hold during busy hours.