Can't find a PREFERRED stock symbol in search process

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I tried to find the SYMBOL for CYS PREF A stock. The search bar didn't recognize my request for CYS PREF A STOCK in different formats. So, couldn't list the PREF stock to my list. What to do? 


SA quote service doesn't include preferreds and you cant put them in your portfolio or list.. been asking for this as well as many contributors write about pfds daily but no go so far..