notifications tab not loading

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notifications tab on mobile app is not loading up

nothing comes up

Duplicates 21
SA staff claims I’m fixed on notifications, it’s not!!!Please advise a fix at 114 notifications... please give support
on my I-phone the SA icon shows 1677 notifications but when i open the app the notification icon says only 1. when i press notification s there are zero. prior to the last month it worked perfectly.
Notifications do not load on my iphone
Notifications not getting updated since Oct 21, 2018
Fix the notifications! This should be solved by now what seems to be the holdup?
Can’t read notifications
Cannot get any notifications settings are ok
Do you need to delete the app before installing it again to clear the issue of not having the ability to see the notification?
Notifications not upgrading again
I get problem with notification
Notifications not populating in the app. Can you fix?
Notification not found
Not getting notifications. Any support?! Been asking since Monday!!!
Fix the notifications! This is extremely aggravating! Cannot see notifications!😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑
Notifications are not showing up on my app
My notifications aren’t populating. Most recent and last date was Ict 29
Fix the notifications! Still broken! 😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑
Alert of notification and notification tab show nothing when going through IOS alert or directly to tab in iOS app. Notifications tab is blank
I receive pop ups. But not able to view any since Monday. Need hel Thank you

I have not been able to access notifications for past 4 days.  Have over 123 yet to be viewed. A little support please.

Notifications not loading
Avatar k27

Notifications show but when I go in they won’t load 

Notifications not receiving

Shows I’m getting them on screen but not in notifications!

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SA Maya Natan
  • Answer
  • Completed

Thanks for your messages and we apologize for any inconvenience.

We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.

In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.

Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.


Best,


-Maya

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SA Maya Natan
  • Under review

Please try re-login.

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Brent Warren

notifications repeat multiple times. Doesnt keep more than current day. This started a few months ago. I have uninstalled and reinstalled app at least three times. No change

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Illinois Bob

Yea, seems like app has changed quite a bit... not for the better.

If you go to individual stocks in your portfolio you should be able to read from there.Β  Or use the Web BrowserΒ 

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SA Maya Natan
  • Answer
  • Completed

Thanks for your messages and we apologize for any inconvenience.

We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.

In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.

Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.


Best,


-Maya

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Illinois Bob

Thanks Maya,Β 

I am actually on 3.10.5 (assume above was typo).Β Β 

However I deleted the app and re-installed and all was good.Β Β 

Thanks for the response.

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