Thanks for your messages and we apologize for any inconvenience.
We are aware of these issues and have deployed a new version (10.3.05) of the app which should fix this for all iOS customers.
In accordance with Apple's staging and deployment policy, we are slowly rolling out the new version to a small portion of customers everyday this week until we reach 100%.
Should you uninstall and reinstall the app you should receive the new version which will fix this issue. If this does not work for you immediately, we recommend trying again within 24 hours of your attempt.
Customer support service by UserEcho