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Answered

Cannot register (not receiving subscription confirmation email )

vinnyau 1 year ago in Website updated by SA Jacob Maltz 3 months ago 4

Hi SA, 

I can't register to the website. I'm not receiving the subscription confirmation email, and if try click on "forgot password" and then enter my email, it "doesn't recognise my email: a.viniarsky@gmail.com. Can i please get some help with this. Thanks in advance. 

Cheers,

Alex

Answer

Answer
Answered

Please try to recheck your email. I've resent you "forgot password" email and activated your email.

Answer
Answered

Please try to recheck your email. I've resent you "forgot password" email and activated your email.

this is a merrgoround.  Click on your email and back to request for password. How do I find out if I am even registered?

I was sent a link and the link is not working.  No place to go for help.

Are you using the iPhone app or the website ?  It looks like you are using the iPhone app but you replied to a website issue.

secondly, your email domain is in our system as icoud.com.  

Any chance you mistyped your email ?

To fix it, you can go to the website and edit your email, the settings is not yet available on the iPhone app.

https://seekingalpha.com/account/edit_email

In any case, I activated your account.