It won’t download some of the articles.

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How would you rate the customer service you received?

Satisfaction mark by ronsloot 4 years ago

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SA Maya Natan
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Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10.6 or later.

If you already installed 3.10.6 or later and the problem persists, try to log out and log in again.

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SA Maya Natan
  • Answer
  • Completed

Thank you for your message and I apologize for the inconvenience. 

From what I see, you are using an old version of the app.

Please update to the latest version. Make sure you are installing version 3.10.6 or later.

If you already installed 3.10.6 or later and the problem persists, try to log out and log in again.