"50% offer"

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WS
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Received several "50% offers" to go Pro / Essential. While I appreciate the offer, this is NOT 50% off. It is less than a one month savings and no more. Please do not use false advertising. It  makes you look really REALLY bad

$13.94* / mo ($167 up front)
= $167 + $13.94 x 12 = $334.28

$29.99* / mo (month to month)
= $29.99 x 12 = $359.88

Unless you have mis-worded your supposed "50% off" offer, which is also bad.

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Satisfaction mark by WS 5 years ago

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Alon Zieve
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Thank you for the feedback. To clarify, the price is $167 for an entire year, there are no monthly payments afterwards. The offer is actually slightly more than 50% off, as 50% of $359.88 is $179.94 and we are offering the year for just $167.

Have noted your understanding and we'll take that feedback forwards when we word future offers

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SA Dave Schechter (old)
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Hi WS, 


Thanks for your message.

The details of the discount were disclosed at the bottom of every offer email.

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WS

Actually the details are not in my numerous emails from you. I see a huge 50% off banner. And the fine print at the very bottom simply says:

"Limited time offer expires November 26, 2018. Only valid on new annual subscriptions for registered users of Seeking Alpha. The offer of "Save 50%" has been calculated against the regular cost of a monthly Essential subscription."

This does not explain in any way how the 50% off offer works nor if it really 50% off. And my math above still stands. Either you have mis-worded the offer or else you are not truly offering 50% off.

I'm not being hostile. I'm simply trying to let you guys know that you haven't gone about this right. You've got a bunch of math whizzes here as your customers (no sarcasm intended). Make the offer clear.

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Alon Zieve
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  • Answered

Thank you for the feedback. To clarify, the price is $167 for an entire year, there are no monthly payments afterwards. The offer is actually slightly more than 50% off, as 50% of $359.88 is $179.94 and we are offering the year for just $167.

Have noted your understanding and we'll take that feedback forwards when we word future offers