After Hours times NOT updating and prices not changing ... way OFF

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SA Admin Shubham Shresth
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Hi,

The issue is due to the timing of when a user checks this. After-hours timings are 4 AM-9:30 AM and 4 PM-8 PM ET.
The after-hours tab on SA will show updated data during these times.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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greenstalks

Hi ... Thank you for trying to be helpful.  BUT, I KNOW how After-hours works.  SA has been accurate in the PAST.  BUT if you look at the TIME COLUMN in the screen shot and the photo I took at 143p PST  ... the After-Hours times are TOTALLY OFF.  This is NOT how the website displayed things in the PAST.  Maybe the weekend time change messed something up. I am giving up and going back to Google Finance.  As I am not a paying customer so I am not complaining ...  simply pointing out it's now useless.  Same issues this morning in Pre-Market.  Best regards, Janet

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SA Admin Shubham Shresth
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Hi,

The issue is due to the timing of when a user checks this. After-hours timings are 4 AM-9:30 AM and 4 PM-8 PM ET.
The after-hours tab on SA will show updated data during these times.


Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

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greenstalks
Quote from SA Admin Shubham Shresth

Hi,

Can you please share a screenshot here so that we can figure this out further?


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Will try to drop in screen shot.  Time of screen shot was 143p PST.  As you can see the times shown are all Off.  Prices work fine during active session.  Issue seems only to be with After hours and Pre-Market.

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SA Admin Shubham Shresth
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Hi,

Can you please share a screenshot here so that we can figure this out further?


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha