portfolio stuck and never finishes loading
When I try to display a saved portfolio, I get a grayed over list with a set of spinning arrows and a message saying "Please wait a moment".
This status never changes and I cannot access any of the page functionality. I have literally left the webpage 'spinning' for a few hours and it has never "finished" updating the webpage. It happens using Chrome and Firefox, and has only started behaving this way in the last week or two. I have tried resetting all the site cookies, logging out and back in, to no avail.
Please fix this. I can see the portfolio prices updating under the gray cover, so what exactly am I waiting for? Just remove the gray cover and let me use the page while 'whatever' is happening behind the scenes. It's really annoying to be blocked from using a "free" function which has worked for over a decade in the past. Why did you "improve" it? Sheesh.
HINT to SA developers. Functionality is more important than flashy, glitzy, crap.
Hi,
This was a known issue and was fixed. We hope this issue is not occurring anymore. Please let us know if otherwise.
Hope this helps! Feel free to reach out in case further assistance is required.
Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha