Data Bug for SJIJ

Avatar
  • updated
  • Completed

I have reported this bug several times, but no action has been taken.  Seeking Alpha's data on SJIJ (South Jersey Industries, Inc. CAL NT 79) has a bug.  Every day Seeking Alpha, both the app and website, report that I had a 30+% loss.  But in reality, that's not true.  If you look at SJIJ one month view, you will notice that for some reason, Seeking Alpha shows a jump from $17 and change to $26 and change, and then immediately return to it's real price of $17 and some change.  Every morning, Seeking Alpha reports this blip as a 30+ percent loss.  It throws everything off in my portfolio.  Again, this is the 3rd time I have reported this bug.  

Main Exchange

How would you rate the customer service you received?

Satisfaction mark by Retirement&Dividends 5 months ago

Add a comment about quality of support you received (optional):

Duplicates 2
Bad Data on SJIJ

Seeking Alpha's data on SJIJ (South Jersey Industries, Inc. CAL NT 79)

is bad. There are weird daily blips from $18 to $26 and then back to

$18. Other financial web sites do not show these weird blips. This is

causing Seeking Alpha to report daily losses of over 31% when the stock

only changed a couple pennies. This is a problem on the phone app and

on the web site. Someone should look at fixing this problem. It's

causing my portfolio to be inaccurate.

SJIJ - Bad Data on Seeking Alpha

Seeking Alpha's data on SJIJ (South Jersey Industries, Inc. CAL NT 79) is bad.  There are weird daily blips from $18 to $26 and then back to $18.  Other financial web sites do not show these weird blips.  This is causing Seeking Alpha to report daily losses of over 31% when the stock only changed a couple pennies.  This is a problem on the phone app and on the web site.  Someone should look at fixing this problem.  It's causing my portfolio to be inaccurate. 

Pinned replies
Avatar
-1
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi there,

This is fixed. The issue was a temporary glitch which is sorted now.



Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar

 اتفاصيلكيف اشراح

Avatar
SA Admin Shubham Shresth
  • Under review

Hi,

Apologies for the delay. We are looking into this.


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar
-1
SA Admin Shubham Shresth
  • Completed

Hi,


This has been fixed. We apologize for the delay once again.
.

Hope this helps! Feel free to reach out in case further assistance is required.

Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar
Retirement&Dividends

Shubham, no it has not been fixed.  Look at the 1 month view on the website. https://seekingalpha.com/symbol/SJIJ

Avatar
-1
SA Admin Shubham Shresth
  • Answer
  • Completed

Hi there,

This is fixed. The issue was a temporary glitch which is sorted now.



Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Avatar
Retirement&Dividends

Sorry, but no it is not fixed. For example today, SJIJ opened at $20.19

and at this moment it is priced at $20.18. So only a penny change in

price. Yet Seeking Alpha is reporting a loss of -$5.97 (-22.83%). It's

the same problem that has plagued SJIJ for months. So this problem has

not been fixed.

Avatar
Retirement&Dividends
Quote from SA Admin Shubham Shresth

Hi there,

This is fixed. The issue was a temporary glitch which is sorted now.



Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha

Shubham - Once again, this data error has come back.  Today (9/19/2022) SJIJ opened at $18.93 and closed at $19.18.  Yet Seeking Alpha reports a loss of -26.65%.  Also, the reported yield is not accurate.  SA reports the yield as 5.38%, but in reality, the yield is 7.33% ($1.41/19.18). 

-----------------

I have reported this bug several times, but no action has been taken.

Seeking Alpha's data on SJIJ (South Jersey Industries, Inc. CAL NT 79)

has a bug. Every day Seeking Alpha, both the app and website, report

that I had a 30+% loss. But in reality, that's not true. If you look

at SJIJ one month view, you will notice that for some reason, Seeking

Alpha shows a jump from $17 and change to $26 and change, and then

immediately return to it's real price of $17 and some change. Every

morning, Seeking Alpha reports this blip as a 30+ percent loss. It

throws everything off in my portfolio. Again, this is the 3rd time I

have reported this bug.

Avatar
Quote from Retirement&Dividends

Shubham - Once again, this data error has come back.  Today (9/19/2022) SJIJ opened at $18.93 and closed at $19.18.  Yet Seeking Alpha reports a loss of -26.65%.  Also, the reported yield is not accurate.  SA reports the yield as 5.38%, but in reality, the yield is 7.33% ($1.41/19.18). 

-----------------

I have reported this bug several times, but no action has been taken.

Seeking Alpha's data on SJIJ (South Jersey Industries, Inc. CAL NT 79)

has a bug. Every day Seeking Alpha, both the app and website, report

that I had a 30+% loss. But in reality, that's not true. If you look

at SJIJ one month view, you will notice that for some reason, Seeking

Alpha shows a jump from $17 and change to $26 and change, and then

immediately return to it's real price of $17 and some change. Every

morning, Seeking Alpha reports this blip as a 30+ percent loss. It

throws everything off in my portfolio. Again, this is the 3rd time I

have reported this bug.

I am extremely apologetic and in contact with our data vendor for this. I am taking this up on priority and will ensure strict action on this. 


Regards,
Shubham Shresth
Data QA Analyst, Seeking Alpha